Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,926 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,926 reviews
February 11, 2022
Troy makes me want to come back for service because of his excellent customer service, thoughtful explanation of issues and resolutions. his excellent customer service, thoughtful explanation of issues and resolutions. More
by LRABIU
Verified CustomerEmployees Worked With
February 11, 2022
I had a Great experience and their knowledge has got to be one of the best I’ve ever see. Really glad I chose to go there be one of the best I’ve ever see. Really glad I chose to go there More
by GRIFFINDKUHN
February 11, 2022
Great dealership. All the employees are friendly and helpful. I am enjoying my new vehicle. helpful. I am enjoying my new vehicle. More
by PRICILLADIBELLA
Employees Worked With
February 11, 2022
Troy and the rest of staff in Service always take care of my vehicle quickly and fairly. I don’t go anywhere else. my vehicle quickly and fairly. I don’t go anywhere else. More
by Ftsenter
February 11, 2022
Very easy to deal with . Liked our sales person . He was very knowledgeable and did not pressure us to buy. very knowledgeable and did not pressure us to buy. More
by JOHNNYATS66
Employees Worked With
February 10, 2022
Service department was excellent. They were able to accommodate me with a convenient appointment and finished the service before expected! They made it easy accommodate me with a convenient appointment and finished the service before expected! They made it easy More
by JMO
Employees Worked With
February 10, 2022
Very knowledgeable and friendly. Got my vehicle fixed and back to me in record time. I will recommend them to anyone. back to me in record time. I will recommend them to anyone. More
by WTHAYER
February 10, 2022
By far the best car buying experience I have ever had! Very professional staff and management at Metro Ford. Was treated very fairly during the course of my purchase, no games and everyone I interacted w Very professional staff and management at Metro Ford. Was treated very fairly during the course of my purchase, no games and everyone I interacted with couldn't be nicer. I highly recommend buying your next vehicle from Metro Ford! More
by Very Satisfied Customer
Employees Worked With
Other Employees :
Rob Dariano, Bill Marincic
February 10, 2022
I never have any problems with them always polite Troy is great dan and mike in parts mostly have the parts or in a day or two I even send my customers to metro I will always be a customer of metro ford great dan and mike in parts mostly have the parts or in a day or two I even send my customers to metro I will always be a customer of metro ford More
by John3hart
February 10, 2022
The dealership is clean and the people and friendly . Even the sales people that have nothing to do with your reasons for being there are friendly with you. Even the sales people that have nothing to do with your reasons for being there are friendly with you. More
by STU12198
Employees Worked With
Bill Hearley
