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Metro Ford
Schenectady, NY
4,927 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,927 reviews
March 07, 2022
I can't believe how polite professional your service writers are completely some of the best in the business writers are completely some of the best in the business More
by 57SHAFER
Verified CustomerEmployees Worked With
March 06, 2022
Darlene was fantastic! She help me get exactly what I wanted and I left completely satisfied She help me get exactly what I wanted and I left completely satisfied More
by DARLENE.C.GREEN
March 05, 2022
Very good customer service and friendly people. I got my escape and edge at metro. I got my escape and edge at metro. More
by KRISTENCHASE1
March 04, 2022
Staff there was fine worked on was excellent again I want to say Jay and Troy are two of the finest people to have the service desk you should be proud to have those people as employees to say Jay and Troy are two of the finest people to have the service desk you should be proud to have those people as employees More
by Ernest Friedow
March 03, 2022
Everybody was Great, service was very Good, Couldn’t, ask for More, The best service we have had in a long Time, . ask for More, The best service we have had in a long Time, . More
by ARTHURWCOLE
Employees Worked With
March 03, 2022
Incredibly friendly, helpful, and professional. I'm always glad to have gone to them for service. I'm always glad to have gone to them for service. More
by ALLYJSDESIGN
Employees Worked With
March 03, 2022
Very pleasant experience I was very happy with the result of the body work done to my vehicle. I would recommend if you need work done contact Metro Ford! of the body work done to my vehicle. I would recommend if you need work done contact Metro Ford! More
by niknik114
Employees Worked With
Tyler
March 03, 2022
They got me the best deal on my new truck. They worked well with me. They worked well with me. More
by ANNAZARR
March 03, 2022
Excellent service on vehicle as well as great customer care!! Highly recommended for fair prices!! care!! Highly recommended for fair prices!! More
by Greatone99
Employees Worked With
