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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

June 24, 2024

Joe was very patient ! Appreciate all his time and efforts ! 10/10 recommend to others ! More

by caseylauren14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Thank you so much for helping me get the right vehicle. Professionals worked and arranged delivery at a nice price. I was satisfied. I recommend them. More

by 01ajdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

My car was washed and vacumed when I picked it up. It was ready before I expected .Well done. More

by kennethwells91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Mr. Richard Roy went above and beyond in helping me purchase my vehicle and made the process flawless and easier than ever. I will continue to work with Mr. Roy for all my vehicle needs moving forward. More

by kevintully76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Great pricing and they were able to easily work a new business for commercial financing to get the fleet operational. I purchased 9 vehicles at the same time. More

by keith66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Luby
June 19, 2024

Manager great finance lady fine salesperson pass van door color and trim doesn’t match.total experience not horrible not great I would buy from them again but definitely was not smooth More

by hcs_electric2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Staff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
June 19, 2024

They are not friendly with clients and gives clients the highest interest rate and Gabe me pressure to take the deal event though I couldn’t afforded it More

by abel.mash
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Richard Roy
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Steve was great to work with and made the process simple from start to finish. Can’t wait to work with him again! More

by rosenplumbing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Good afternoon, I bought a van with 32 miles thinking it was a loyal and credible store, today the seller doesn't even serve me a car that was supposed to have practically no noise, I'm having problems afte More

by alexandrewagner2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

All the employees we worked with were straightforward and easy to work with. They were quick! More

by ajudson375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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