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Merchants Auto
Hooksett, NH
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,062 reviews
July 16, 2024
I appreciated straight answers with no typical used car salesman xx. Refreshing way to shop salesman xx. Refreshing way to shop More
by bozi1
Verified Customer
July 12, 2024
Called few times with no returns! Many days to get an answer from finance department! Kinda frustrating! Many days to get an answer from finance department! Kinda frustrating! More
by fernandaavelinomed
July 12, 2024
Armando was incredibly helpful and very kind. He made sure to make the process of buying my first car by myself nice and easy!! He made sure to make the process of buying my first car by myself nice and easy!! More
by ASHLEYCHMIEL9
Employees Worked With
July 10, 2024
damian was awesome, and getting my car was very easy! ! will be coming back in the future if i ever need to!! ! will be coming back in the future if i ever need to!! More
by kmenear71
Employees Worked With
July 08, 2024
They are excellent in customer service And my sales person was the best thank Lisa !! person was the best thank Lisa !! More
by rbc03773
July 08, 2024
Sold me a car that was unsafe, lied to my face, acted like it was my fault, that the car failed in three days of my purchase, The check engine light was on during test drive. I questioned that they said like it was my fault, that the car failed in three days of my purchase, The check engine light was on during test drive. I questioned that they said it wasn’t a big deal once. When it went through inspections, the engine light went off I drove 50 miles went back on and then in three days it wasn’t drivable.terrible experience, Then when I needed a tow to get to the dealership, they gave me the run around for 3 hours Expected me to get a ride to Manchester at 4 PM to get a rental. Bob the gentleman that sold me the unsafe car was a complete jerk after I needed to exchange car for a safer vehicle I will never ever go there again, or recommend any friends or family to get a car at Metchants auto More
by nicholsmichelle217
Employees Worked With
Bob Labrie
July 02, 2024
Can return after noticing problem Carfax not correct Bumper was replaced but car fax did not report it correct Bumper was replaced but car fax did not report it More
by reggiehickey66
Employees Worked With
July 02, 2024
This vehicle checked all the boxes. Low mileage, pristine condition, and a big bonus, AWD. 72 month extended warranty well worth the cost.👍. I couldn’t be happier with my purchase. Fi Low mileage, pristine condition, and a big bonus, AWD. 72 month extended warranty well worth the cost.👍. I couldn’t be happier with my purchase. Five stars ⭐️⭐️⭐️⭐️⭐️ More
by ydemers53
