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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

January 21, 2024

Kurt was exceptional and helped every step of the way. He explained everything clearly to me and answered any questions I had. I will be recommending Kurt and Merchant’s Auto to anyone I know that is look More

by kod3030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Scott Chavanelle
Jan 30, 2024 -

Merchants Auto responded

Thanks for taking the time to leave a review. We're happy to hear Kurt and the team were able to assist you!

January 20, 2024

I would refer others there to by a cat. I will go there and no where else. More

by tinanobert22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Danielle Blanchette
Jan 30, 2024 -

Merchants Auto responded

Tina, thanks for your recommendation and for sharing about your experience!

January 20, 2024

Michael was excellent. Best time I ever had choosing a car. Go merchants keep up the good work. N happy New year More

by johnnytamayo9
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael kohlz
Jan 30, 2024 -

Merchants Auto responded

Johnny, thanks for your review. We're glad to hear you had a great experience. Enjoy!

January 19, 2024

very good service, good car plus very helpful explaining everything. I definitely will recommend Merchant auto to friends and family. More

by robertsantiago4621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Merchants Auto responded

Thanks for your review, Robert. We're thankful for your recommendation!

January 19, 2024

Check engine light is on for the third time since getting the car a month and a half ago. Sales guy was great. Car he sold me is not worth the continuous headaches. 2016 Kia Optima... I'm sure they know who More

by kchagnon0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merchants Service Center
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Roy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

The communication could have been better, but the end results was satiating. We are very happy with our ne van. Thanks More

by WOODEYE215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Merchants Auto responded

Thanks for your honest review. We're glad to have been able to help!

January 17, 2024

Cory Normand was awesome easy buying experience. REAL PERSON REVIEW merchant auto is the place to go they don't push you into anything they work with you GO & CHECK THEM OUT CAN'T HURT !!!! More

by Dan845336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jan 24, 2024 -

Merchants Auto responded

Thanks for your review, Dan! We're so glad you had a great experience.

January 13, 2024

Two days process really nice person friendly and active so comfortable really good and helpful More

by Nathanael villar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review, Nathanael. We're glad you had a great experience!

January 12, 2024

Super helpful and friendly staff! Was a joy working with all of them! Will definitely recommend and be coming back in the future for any and all needs! More

by liamorgan90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bowker, Cory Normand
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review. We're glad to hear you had a great experience and we look forward to helping you in the future.

January 11, 2024

My first visit was awful. It was with a different person. My second time going to the dealership was great. I talked things over with Toby and he was very helpful, kind, patie More

by meahemery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Merchants Auto responded

Thanks for your review and for giving us a second chance to create a better experience for you. We're so happy to hear Toby was able to help you get into a new vehicle.

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