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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

April 14, 2024

The best auto buying experience I've ever experienced when buying A car and will recommend dealership to everyone! More

by cindyswinerton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Eugene was a great pleasure to work with, ZERO pressure and with high knowledge in the trade! He made the purchase really simple, I wouldn't even think twice elsewhere! More

by pipearmour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Cocchiarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

DO NOT BUY FROM MERCHANTS! !!! THEY LIE!!! I NOW OWN A $45,000 xxx THAT NEITHER MERCHANTS NOR FORD WILL FIX OR STAND BEHIND!!! WISH I HAD FOLLOWED MY 1st THOUGHT AND JUST LEFT!! More

by jaysonsawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Staff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Petrucelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Phaneuf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Roy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Hasanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bowker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Randlett
April 12, 2024

The team was great! Joe helped get the truck I wanted while getting the payment I needed. Thanks again guys More

by chrishatch2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Cocchiarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Mike Duval was wonderful to work with very helpful and knowledgeable funny and fun. he is our family's guy for 10 years More

by kbrowning7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Duval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Loring
April 12, 2024

Very good experience. Found what we wanted in miles and condition we wanted. Good price. Appreciate the not pressured approach. Patient and accomodating as we got our More

by Flying Tomato
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

This dealership was probably the best one yet they explained everything thoroughly asked me if I had any questions definitely will recommend someone to go to this dealership and the one who handled me More

by junijulian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Salesman was able to make deal but I felt very pressured. Did not purchase vehicle More

by hillclimbchika338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Great salesperson. Jared is a great guy and very knowledgable. I returned my car due to financial issues but they made the process of getting a car easy More

by belldaniel35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Damian was very helpful in going through the process of buying a car. I don't know why the finance manager went through Santander at a very high interest rate when I had already been approved by Capital on More

by rrhoward
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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