Merchant Nissan

Smooth process. Very knowledgeable. Informative. Would return if needed to buy again. Promptly came to lot to see if we needed assistance. Very knowledgeable. Informative. Would return if needed to buy again. Promptly came to lot to see if we needed assistance. More

I would rate the service department at Merchant Nissan as prompt, courteous and thorough. The inspected my vehicle for any other problems that might be arising. prompt, courteous and thorough. The inspected my vehicle for any other problems that might be arising. More

Dane Sanderlin and Merchant was great, Dane was so helpful in making this sale go easy, explained everything in depth. helpful in making this sale go easy, explained everything in depth. More

Wonderful experience! I would recommend to anyone and will continue to follow up with any service needed I would recommend to anyone and will continue to follow up with any service needed More

Merchan Nissan is a great place to buy a car in Troy, Al I would recommend if any one wants to purchase a car go to Merchant Nissan I would recommend if any one wants to purchase a car go to Merchant Nissan More

Outstanding service…delivered exactly what they promised and had me in and out in half an hour! and had me in and out in half an hour! More

They were very polite and answered all my questions giving me all the details that I needed and was able to get what I needed done. giving me all the details that I needed and was able to get what I needed done. More

Originally made contact with the Sales Department upon receipt of our broken-down Rogue. They were most helpful in getting the car dropped off properly. After the weekend, a wonderful young woman kept us receipt of our broken-down Rogue. They were most helpful in getting the car dropped off properly. After the weekend, a wonderful young woman kept us updated on our car as it was being fixed. She went above and beyond in helping us research all options for transporting services, prices, availabilities, etc. and we could not be more satisfied with the customer service she provided. Upon pickup after paying the bill, the armrest on the driver door was dirty with grease and/or oil from the mechanic - aside from that minor problem, we were satisfied. More

The dealership was nice and the staff was courteous. Overall my experience was good, but just make sure your car has everything there, for example the car I purchased did not have a spare tire. Obviou Overall my experience was good, but just make sure your car has everything there, for example the car I purchased did not have a spare tire. Obviously I didn't notice this until after I purchased the car. I reached out to Merchant to see if they would provide one and they stated they would not. More

They had everything ready. I was in and out quickly. I was not continually harassed when I was looking. A text or call here and there. Just enough to know they were thinking of I was in and out quickly. I was not continually harassed when I was looking. A text or call here and there. Just enough to know they were thinking of me and not stalking me. More