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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

September 15, 2023

Great service! Quick, easy buying process! Will choose them again in the future! Deondre was very helpful! More

by robertsonj80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Sep 15, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Deondre, and it was a pleasure having you at the dealership. We appreciate your review!

September 15, 2023

Found the Murano online and went down to Troy to see it and test drive. Dane and staff were super helpful without any pressure. Purchase process was fast and so easy! Everything was ready to sign and we we More

by Rg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin, Brady Hamrac
Report | Print
Sep 15, 2023 -

Merchant Nissan responded

Thank you so much for choosing Merchant Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 15, 2023

Everyone we dealt with from on the phone to in person was fantastic, friendly, and helpful. We had a great experience. Well worth the 2.5 hour drive. Thanks, Merchant! More

by Ocmitchell10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin, Dane Sanderlin
Report | Print
Sep 17, 2023 -

Merchant Nissan responded

Thank you so much for choosing Merchant Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 14, 2023

The service was great, they were very helpful and kept me informed about the job 👍 More

by JOHNNY.BRYANT321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Jenice Foster
Report | Print
Sep 15, 2023 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Johnny, please let us know.

September 12, 2023

Well worth the wait! !!I had a great experience with this dealership. I will definitely be back for my next vehicle. More

by Davisong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Carrie Singleton
Report | Print
Sep 13, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2023

I had a very good experience at the dealership. While I had not planned to buy, I was treated so nicely and offered a good deal. More

by sstafford1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Dane Sanderlin, Brady Hamrac
Report | Print
Sep 13, 2023 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2023

I had a great experience with this dealership. I will definitely be back for my next vehicle. Both the salesman and the manager, Brady and Josh, went above and beyond. More

by g.burttram54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Brady Hamrac
Report | Print
Sep 10, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brady and Josh met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2023

Place was nice. Super helpful. Would recommend if you in the market for a new or pre owned Nissian. More

by ZacConley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Report | Print
Sep 10, 2023 -

Merchant Nissan responded

Thank you, Zac, for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

September 05, 2023

Need batteries and was taken care of without appointment in a very short time with a car wash also More

by BDLOU54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Report | Print
Sep 06, 2023 -

Merchant Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 04, 2023

Purchased a car for my granddaughter today at Merchant's Nissan in Troy, AL. The entire process went so smoothly thanks to Deondre Griffin who greeted us as we entered the dealership, and made the entire More

by naomimitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Carrie Singleton
Report | Print
Sep 05, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Sep 05, 2023 -

naomimitchell responded

You are most welcome. Thank you for making our experience a pleasant one. If anyone asks me to recommend a dealership - without a doubt, I would recommend Merchants Nissan!!

Sep 05, 2023 -

naomimitchell responded

I mustn't forget Carrie, the Internet Specialist. She was also very, very helpful and concerned about my experience as well. She is the one who actually set up the appointment with for me to come in on Saturday, September 2, 2023.

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