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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

October 03, 2023

Excellent customer service and truly care about their customers greatly appreciate all they did for me More

by tweetypurple33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin, Dane Sanderlin, Brady Hamrac
Report | Print
Oct 04, 2023 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 02, 2023

Very professional and I didn’t have to wait long summer service with them was good More

by alicesuddith2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Jenice Foster
Report | Print
Oct 03, 2023 -

Merchant Nissan responded

Thank you, Alice, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2023

Deondre provided friendly and professional assistance throughout the purchase of my new vehicle and was very knowledgeable and explained the process excellently More

by xalambye
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Sep 28, 2023 -

Merchant Nissan responded

Thanks for your feedback on your recent visit to Merchant Nissan. It's great to hear that Deondre was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 27, 2023

Brady was awesome, he was very nice and knew his stuff anything we asked he had an answer. Even when he saw something wrong he found the Manager to get it fix right then. We will be going back soon to pur More

by e.sharp50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Brady Hamrac
Report | Print
Sep 28, 2023 -

Merchant Nissan responded

It's great to hear that Brady was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

September 26, 2023

Bernie was cordial, welcoming and inviting into the dealership and everything went smoothly and quickly More

by 1qualityjob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin, Dane Sanderlin, Brady Hamrac
Report | Print
Sep 27, 2023 -

Merchant Nissan responded

We are very happy to hear that Bernie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2023

My battery died on my new car, had less than 6,000 miles .They replaced it with no questions asked. More

by CLASSYPILOT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Report | Print
Sep 24, 2023 -

Merchant Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

September 21, 2023

Brady and deandre were super helpful through the process. They got us exactly what we wanted! More

by Cameron.locklar1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Dane Sanderlin, Brady Hamrac
Report | Print
Sep 21, 2023 -

Merchant Nissan responded

Thank you for your business and this review, Cameron. We're happy to hear Brady and Deondre were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2023

Had work done in the Service department. Fast and friendly service. Kept us informed of the progress. Didn't try to up-sell us on anything. More

by DBLDEE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Jenice Foster
Report | Print
Sep 19, 2023 -

Merchant Nissan responded

Thanks for sharing about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

September 18, 2023

Great team, professional, friendly, made me feel like they were there to help me have a positive car buying experience. Thanks. More

by oknalbear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Dane Sanderlin, Brady Hamrac
Report | Print
Sep 19, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 18, 2023

Easy in and out. I was pleasantly happy with the result our vehicle record.Thanks More

by maryhelenholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Jenice Foster
Report | Print
Sep 19, 2023 -

Merchant Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

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