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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

August 11, 2023

On this visit it was fast friendly service. I would recommend to anyone in need More

by janniemurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Report | Print
Aug 12, 2023 -

Merchant Nissan responded

Thank you, Jannie, for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 12, 2023 -

janniemurray responded

I will return to your establishment soon

August 11, 2023

Good experience. First time using the oil change services. Will definitely be returning. Everyone was courteous and polite. The mechanic was very thorough and examini More

by MATERA.ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Brandon Jordan, Jenice Foster
Report | Print
Aug 12, 2023 -

Merchant Nissan responded

Thank you, Ann! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

August 11, 2023

Had the best experience buying my new car! Dane was so helpful and I would definitely come back for any car needs! More

by haileynelson18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Report | Print
Aug 12, 2023 -

Merchant Nissan responded

Thank you, Hailey, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dane and our team, and we look forward to working with you again.

August 03, 2023

I was pleased with the transaction. Dane was excellent to work with. Very professional and courteous. More

by fborland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Report | Print
Aug 04, 2023 -

Merchant Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and working with Dane! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 02, 2023

Dane was very courteous and professional He was a pleasure to work with. Thank you More

by fborland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Report | Print
Aug 03, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 31, 2023

I'm sorry have to be completely honest here, you sold me a used car, after two weeks I find loads of things wrong with it! I'm not satisfied More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Parrish
Report | Print
Aug 04, 2023 -

Merchant Nissan responded

Thank you for your review, Kathy. We're sorry you didn't have the best experience and would like to learn more. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sales Manager admin@merchantnissan.com

July 22, 2023

Dane was very helpful and courteous. The communication throughout the process was great, and it was much quicker than expected. More

by marianascottalvarez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Report | Print
Jul 24, 2023 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dane and our team, and we look forward to working with you again.

July 21, 2023

Dane was most helpful with all questions that we had. He was very knowledgeable about the vehicle we bought. Took extra time to show us where certain gauges were located as well as how to use them. All i More

by leger229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Report | Print
Jul 24, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Dane, and it was a pleasure having you at the dealership. We appreciate your review!

July 19, 2023

Deondre and Merchant Nissan were great to work! I appreciated the communication and follow-up. Staff was kind and easy to work with. More

by Mellis6005
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Jul 19, 2023 -

Merchant Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We will make sure to pass along your kind words to Deondre! We are so excited for you to enjoy your new car, and we thank you for choosing Merchant Nissan!

July 14, 2023

Great Helpful friendly Salesman if you’re looking to buy a car ask for Deondre. More

by williscamry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Jul 15, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Deondre, and it was a pleasure having you at the dealership. We appreciate your review!

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