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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

May 21, 2022

Great experience, great staff. The team took great care of me and made my car buying experience amazing. More

by tntapparel365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin
Report | Print
May 23, 2022 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear Deondre and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2022

Quick, friendly and easy to work with. Would definitely recommend. Even got a T-shirt and goody bag. More

by edgingt4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Tehron Stallworth
Report | Print
May 20, 2022 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 18, 2022

Great working with Olivia. Great person to work with and great car dealer. I recommend her outstanding customer service. 👏 More

by Joel.rosado80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Olivia Anderson
Report | Print
May 18, 2022 -

Joel.rosado80 responded

Great Dealer! Great Dealership! Great deal on a great car! Recommend you talk with Olivia and Josh.. They won't let you down. Very communicative and professional.

May 13, 2022

Very friendly and professional staff. Spoke to me as soon as I walked into the service department. More

by RKYZAR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Jada Holmes, Sherri J Plunkett Plunkett, Stephaine Gibson
Report | Print
May 16, 2022 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 13, 2022

Very friendly, explained all the details very clear as we went through the process. Jimmy and Josh were super. More

by Remix61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Report | Print
May 13, 2022 -

Remix61 responded

If your looking for a new car, please see Jimmy at Merchant Nissan in Troy. Top notch. Jimmy is who you ask for.

May 12, 2022

The dealership was very nice and helpful! It did not take hours to fix my issue and they were very kind. More

by DEJAADAMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Henley, Brionna Lacey, Brittany Lancaster, Jada Holmes, Jessica Wood, April Simmons, Sherri J Plunkett Plunkett, Stephaine Gibson, Crystal Defee
Report | Print
May 13, 2022 -

Merchant Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 09, 2022

Josh went above and beyond on helping me with my car purchase and making sure I got the best deal possible! Highly recommend Josh and Merchant Nissan! More

by emilykhinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish
Report | Print
May 10, 2022 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan, Emily, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 06, 2022

My experiences was very good Olivia and Josh was very friendly, well experience with what they was doing and services was excellent More

by Willie Belle Outsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Anderson, Brittany Lancaster, Jada Holmes, April Simmons
Report | Print
May 06, 2022 -

Merchant Nissan responded

Thank you so much for your excellent review! We are so glad that Olivia and Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Merchant Nissan. Please don't hesitate to reach out if you need anything else.

May 05, 2022

Deondre made the process simple and quick. He was friendly and helped us with surprising our daughter with her first car. Great experience all the way around! More

by mittwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Brittany Lancaster, Deondre Griffin
Report | Print
May 06, 2022 -

Merchant Nissan responded

Mitt, thank you so much for your excellent review! We are so glad that Deondre had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope your daughter enjoys her new vehicle, and don't hesitate to reach out if you need anything else.

May 05, 2022

I had a very good experience. Olivia was very sweet and helpful!! I will tell friends and family about the great customer service I received. More

by renee.flowers16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Anderson
Report | Print
May 06, 2022 -

Merchant Nissan responded

Thank you for your very kind review, Renee. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

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