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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

June 10, 2022

Friendly salesman willing to answer any questions or find the proper answer. Loves his job More

by ashardy09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Jun 10, 2022 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

June 07, 2022

Amazing, Quick & Easy Service. 10/10 recommendation Merchant Nissan to anyone looking to buy a new car! More

by mandy.harbin.fit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Jun 08, 2022 -

Merchant Nissan responded

Thank you for your very kind review, Mandy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

June 03, 2022

Everybody was helpful and had a good environment! Showed they were proud to work there. Improvement of former workers. More

by sallychris20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, April Simmons
Report | Print
Jun 06, 2022 -

Merchant Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Merchant Nissan!

June 01, 2022

Easy and awesome to deal wih. Deondre was great to work with. Highly recommend go visit them. More

by cory rushing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Olivia Anderson, Deondre Griffin, Tehron Stallworth
Report | Print
Jun 01, 2022 -

Merchant Nissan responded

Cory, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

May 31, 2022

Such a great place to buy a new car. This was our second one this month! More

by kearleycs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Report | Print
Jun 01, 2022 -

Merchant Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Merchant Nissan are glad to have you as a customer.

May 29, 2022

Josh was great, and he never pressured or forced anything on us. I enjoyed everything that Merchant Nissan had to offer my family. Thank you so much for their business. More

by andrewpaulene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish
Report | Print
May 31, 2022 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Andrew, and we're happy to hear that Josh met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2022

Ok to deal with if you don’t mind not having your car for 3 months or more More

by YOLLBEDGOOD92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Lancaster, Jessica Wood
Report | Print
May 27, 2022 -

Merchant Nissan responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sales Manager admin@merchantnissan.com

May 23, 2022

Jimmy & Josh were the best to work with! They got me in what I wanted, & made the whole process so easy. More

by Caitlyn Fuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Olivia Anderson, Deondre Griffin, Tehron Stallworth
Report | Print
May 23, 2022 -

Merchant Nissan responded

Caitlyn, Thank you for taking the time to share your thoughts on working with Jimmy, Joshua, and our team. We're glad to hear we delivered such a great experience!

May 23, 2022

Deondre Griffin and Josh were fabulous to work with. Personable. Friendly. Professional. I will recommend this dealership to anyone looking for a car. Great experience. Thanks! More

by Bjhelm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
May 24, 2022 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 22, 2022

Deondre is a very great salesperson. He was very friendly and made this whole deal worthwhile! More

by Curniya Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
May 23, 2022 -

Merchant Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Deondre and our team. We hope you enjoy your new vehicle. We truly appreciate your feedback!

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