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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

November 17, 2023

I called the dealership about a vehicle on-line. It was a CPO Nissan Titan. I made the salesperson an offer and he called back to let me know it was accepted. I was shocked with the out the door pri More

by damurphy1738
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Brady Hamrac
Report | Print
Nov 22, 2023 -

Merchant Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sales Manager admin@merchantnissan.com

November 15, 2023

Very happy with our purchase and our dealings with DeAndre. Clean and welcome atmosphere. Thank you More

by peggymm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Nov 16, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Peggy, and it was a pleasure having you at the dealership. We appreciate your review!

November 14, 2023

Enjoyable experience. Very friendly and knowledgable staff. Transaction was very quick and felt I was offered fair deal. More

by TCPARDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Dane Sanderlin, Brady Hamrac
Report | Print
Nov 14, 2023 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

November 07, 2023

The best car buying experience! The entire process was quick and easy plus a great salesperson! More

by meaganj345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Report | Print
Nov 08, 2023 -

Merchant Nissan responded

Thanks for your feedback on your recent visit to Merchant Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

November 05, 2023

Great place to purchase a car. Deandre was very helpful.All staff was very friendly.Thanks! More

by Sonjalee46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Dane Sanderlin
Report | Print
Nov 05, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad Deondre was able to help, and we hope to see you again!

November 03, 2023

Mr Brady was extremely nice & answered all questions. I would recommend to anyone to them! More

by JenCalhoun07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hamrac
Report | Print
Nov 04, 2023 -

Merchant Nissan responded

Jen, we are very happy to hear that Brady provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2023

Don’t know Joshua Parrish, we worked with Dane and he did wonderful!! Would recommend him anytime More

by BORNAGAIN07132001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Report | Print
Nov 02, 2023 -

Merchant Nissan responded

Thank you for taking the time to share your thoughts on working with Dane. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 02, 2023

I was heartbroken when my car decided to leave me stranded. Merchant Nissan of Troy took me in and got everything handled and new parts installed in three days and my car back to me in perfect condit More

by NEASAG1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Jenice Foster
Report | Print
Nov 03, 2023 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2023

Very friendly, knowledgeable, and helpful. Worked with me on the price and came up with a deal suitable for both of us. More

by SUSAGJT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Brady Hamrac
Report | Print
Oct 31, 2023 -

Merchant Nissan responded

Congratulations on your new vehicle! We are so glad that Joshua and Brady had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 31, 2023

Best Nissan dealership I have been to. The whole staff was very professional. I would not hesitate to go back. Thank Merchants Nissan. More

by smuteye01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Report | Print
Nov 01, 2023 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. Brandon and our team appreciate your business and hope to see you again soon!

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