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Merchant Nissan

Troy, AL

4.8
362 Reviews

110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

May 01, 2023

The best experience we’ve ever had with a Car Salesman and Dealership. Definitely recommend. More

by T_hatler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
May 01, 2023 -

Merchant Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 25, 2023

I was very satisfied with the service I received during my last visit at Nissan More

by patriciarma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Moon
Apr 25, 2023 -

Merchant Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Merchant Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

April 24, 2023

We bought a first car for our daughter last weekend and Dane made it so easy! He was clear and upfront so there were no surprises! It was an easy process! We would recommend him to others for sure. More

by inglelp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Apr 24, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dane met your expectations. Congratulations on your daughter's new car and thank you again for choosing Merchant Nissan. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2023

very pleased with the time it took for my oil change was in and out after getting there before my appoint More

by margiecarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Moon
Apr 24, 2023 -

Merchant Nissan responded

Thanks for sharing about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

April 24, 2023

Excellant customer service. product knowledge was excellent, the process was easy, was able to make our decision to buy as a resiult More

by anniesarah1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Apr 24, 2023 -

Merchant Nissan responded

Thank you, Annie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

April 23, 2023

I was very dissatisfied with the shop and their employees. I have a 2011 Nissan juke that I replaced the starter on and then the dash lights stopped working and also no crank no start merchant Niss More

by bunhop70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Moon
Apr 26, 2023 -

Merchant Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sales Manager admin@merchantnissan.com

April 22, 2023

Terhon gave great service and made the purchase a pleasant experience for the vehicle that I chose. More

by arlhayes47
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Tehron Stallworth
Apr 23, 2023 -

Merchant Nissan responded

Thank you for taking the time to share your thoughts on working with Tehron and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

April 22, 2023

Friendly staff. Deondre and Gen Mgr made every effort to get me into the specific car I wanted and w/in my budget. They resolved the few minor issues that were add More

by ros.james1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Apr 23, 2023 -

Merchant Nissan responded

Thank you so much for the kind words for Deondre and our team and for choosing Merchant Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 22, 2023

Everything was attention to detail. Everything was handled in a professional manner. I am satisfied. More

by denise_whitehurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Tehron Stallworth
Apr 23, 2023 -

Merchant Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 15, 2023

The help we received today was incredible. They made this process hassle free and enjoyable! More

by Clayton.areol0202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Apr 16, 2023 -

Merchant Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Merchant Nissan!

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