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Merchant Nissan

Troy, AL

4.8
362 Reviews

110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

May 17, 2023

The dealership itself was very clean and comfortable to be at. The sales rep, Dane, was super nice and courteous over the phone and in person. The whole experience was very delightful and I would gladly re More

by STARLASPEAR211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
May 18, 2023 -

Merchant Nissan responded

Thank you for sharing your experience with us! It was a delight to work with you as well! We will pass along your kind words to Dane! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 13, 2023

The salesman in the front was cool. Ms Foster was informative & very professional I would definitely go back again More

by MRBANDIT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LyShondia Dean, Jenice Foster
May 14, 2023 -

Merchant Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2023

He’s a great sales representative and I would definitely recommend to family and friends. More

by crhonda1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tehron Stallworth
May 14, 2023 -

Merchant Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 12, 2023

No complaints car running better with oil change and tune up and engine flush and tire rotation balance More

by CHARLESWELLS0375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Brandon Jordan, Jenice Foster, Jeff Moon
May 14, 2023 -

Merchant Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

May 11, 2023

Had a great experience and everyone was so easy to work with. Will definitely let others know. Thank you More

by Carolynskiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Tehron Stallworth
May 14, 2023 -

Merchant Nissan responded

Thanks for your feedback on your recent visit to Merchant Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 09, 2023

Deondre was a great salesman. Very knowledgeable and passionate and patient. We found a small problem with drivers seat stitching after the sale and he and the sales manager are w More

by kress.999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
May 10, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Deondre and the team met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 08, 2023

Pleasure to work with, very efficient. Straight forward, Would recommend to friends and family. Jdbd More

by bruin58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Tehron Stallworth
May 08, 2023 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

May 08, 2023

Have had a really great experience at merchant nissan. Everything was seamless. Thank you all so much. More

by faye.boyd13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Tehron Stallworth, LyShondia Dean, Jenice Foster, Dane Sanderlin
May 09, 2023 -

Merchant Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

May 09, 2023 -

faye.boyd13 responded

Thank for a great purchasing experience. No hasle, buying process.

May 04, 2023

Provided great service and helped support our needs in search of a vehicle. Would be a return customer. More

by shenley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
May 04, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 03, 2023

LyShondia was wonderful. The whole buying experience was great. I would highly recommend Merchant Nissan. I am absolutely loving my new vehicle. More

by jambyrd3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, LyShondia Dean
May 03, 2023 -

Merchant Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan! Enjoy your new Nissan!

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