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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

May 30, 2023

Jenice was very informative about the word that needed to be performed. She was super sweet! More

by delanyhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Report | Print
May 30, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad Jenice was able to help, and we hope to see you again!

May 29, 2023

Very pleasant to work with. Would buy from Lashonda again! Made buying a car easy. More

by mikeandphyllis84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LyShondia Dean
Report | Print
May 30, 2023 -

Merchant Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Merchant Nissan!

May 29, 2023

Deondre was a fantastic sales person who exceeded my expectations !!! I haven’t bought a car since 2011 and he really made the experience a breeze. More

by Quita Jae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
May 30, 2023 -

Merchant Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 27, 2023

Excellent dealership from top to bottom. Lyshondia was exceptional at helping and explaining the process as I went. I would definitely buy from Merchant again. More

by Ced You
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, LyShondia Dean, Dane Sanderlin
Report | Print
May 30, 2023 -

Merchant Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 27, 2023

Lyshandia was the sweetest, most helpful Salesperson, I've ever dealt with. She went above and beyond being helpful to ensure I got a vehicle I could afford. So if you go to Merchant Nissan in Troy, AL b More

by teresaschofield42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LyShondia Dean
Report | Print
May 30, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that LyShondia met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2023

Staff was really helpful and worked with me on my purchase, as much as was allowed.thank you. More

by ksmith197140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Report | Print
May 26, 2023 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

May 26, 2023

It was an absolute pleasure doing business with the staff. Everyone was friendly and upfront. All the concerns I had were quickly and honestly answered. I recommend you swing by and purchase your next More

by encabrera06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
May 26, 2023 -

Merchant Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

May 21, 2023

Go see Dane Sanderlin. He got us the best deal possible. He is very helpful and knowledgeable when it comes to helping the customer get what they want. More

by sylviabarnett1920
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Report | Print
May 22, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dane met your expectations. Thank you again for choosing Merchant Nissan, Sylvia, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2023

Best car buying experience. Sales person was the best. Took care of all my needs. More

by Alabama15563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
May 20, 2023 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2023

Tehran was very helpful for helping us out to choose our new car and we are very excited. More

by Rafaela De Jesus Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tehron Stallworth
Report | Print
May 20, 2023 -

Merchant Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

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