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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

April 10, 2023

Good evening, I Love my New Car and Deondre was very helpful with my needs. Thanks More

by Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Apr 11, 2023 -

Merchant Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Merchant Nissan are glad to have you as a customer.

April 05, 2023

Great staff and very helpful. Team did whatever they could to get me where I wanted to be. More

by ahenley179372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Apr 05, 2023 -

Merchant Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

April 04, 2023

Dane was a great salesman and great to work with. Was in and out of dealership in no time. Highly recommend More

by bsp77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Report | Print
Apr 05, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dane met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2023

Dane was amazing! Would definitely recommend him. Very honest, understanding, patient and truthful. Would definitely be coming back because of him. More

by teefahdubose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin
Report | Print
Apr 02, 2023 -

teefahdubose responded

Thank you!

March 31, 2023

Will give them a chance since old dealhip was not up to snuff. Will see More

by bbogdon400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Brandon Jordan, Jenice Foster, Jeff Moon
Report | Print
Apr 02, 2023 -

Merchant Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

March 28, 2023

The service was great,they kept me informed about what was going on and they also sent me a reminder about my appointment. More

by CBHARRIS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Report | Print
Mar 29, 2023 -

Merchant Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

March 28, 2023

The service was fantastic. They stayed open more than an hour late to get me the car I wanted. It was a very efficient process and Deondre was very friendly. More

by sarahschneiderkwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Mar 29, 2023 -

Merchant Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Merchant Nissan are glad to have you as a customer.

March 27, 2023

Had a 7:30 appointment got an email the day before telling me to be there at 7:00 but they didn’t open until 7:30 More

by DAVIDCSUNDAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Brandon Jordan, Jenice Foster, Jeff Moon
Report | Print
Mar 27, 2023 -

Merchant Nissan responded

Our goal is to make sure everyone who walks through the door leaves happy. We apologize for the mix-up on your appointment. We do hope that you will visit Merchant Nissan again!!

March 27, 2023

Deondre was a great salesman. He was very courteous and helpful. I would recommend him for all your car buying needs. More

by Kathy Johns
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Mar 28, 2023 -

Merchant Nissan responded

Thank you so much for choosing Merchant Nissan! Congrats on your new purchase, Kathy, and let us know if we can be of any more assistance!

March 24, 2023

Merchant Nissan is amazing! ! Very respectable people and dealership. 10/10 place to get your car. Special shout-out to LyShondia and Deondre! Thank you so much Merchant Nissan!! More

by nygehcooper02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, LyShondia Dean
Report | Print
Mar 27, 2023 -

Merchant Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

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