Mercedes-Benz of West Covina

Easy service with a different associate I was pleasantly surprised by the easy transition with demitra surprised by the easy transition with demitra More

It was very easy to make an appointment, and I was kept informed of the status of my repair work. informed of the status of my repair work. More

Best service. No waiting to check in. Car is spotless for pick up. Excellent service manager. No waiting to check in. Car is spotless for pick up. Excellent service manager. More

Had an appointment 10:15 car was not ready till 4:40. I think that said it all I think that said it all More

Don’t recommend buying a used vehicle here bought a $80,00 car been in the shop for two months came out for a week only to go back and get a new transmission Sold the car saying it was a great car $80,00 car been in the shop for two months came out for a week only to go back and get a new transmission Sold the car saying it was a great car We haggle over the payment Only to find out not even have driven the car reason it in the shop now we find out to lower the car payment they didn’t charge registration fee not only making almost a $1000 payment a month for that was a problem that they know nothing about Now a $900.00 registration fee next month Very shady don’t sell a car you know nothing about and just pass it on to the manufacturer car dealer All they where interested in is moving a car and getting rid of it But where sure fast to take my money Don’t buy a used car that they don’t manufacture I was thinking of buying a car from this dealership not anymore The only person that was great was the sales rep Other then that I would not buy a car use car that they don’t manufacture Worst experience ever and car is still in the shop but now in the manufacture shop More

Patti was extremely professional during entire process. She returned my phone calls within minutes and made my car service quick and easy. Thanks for hard work. She returned my phone calls within minutes and made my car service quick and easy. Thanks for hard work. More

Car was fixed okay. Did not even vacuumed well. Did not get respect from associates and cashier. Overall unsatisfactory customer experience. Did not even vacuumed well. Did not get respect from associates and cashier. Overall unsatisfactory customer experience. More

Demitra was very helpful and explained what my car needed. She kept me in the loop the whole way due to the extensive service the car needed. She is very professional and a delight to work with at Me needed. She kept me in the loop the whole way due to the extensive service the car needed. She is very professional and a delight to work with at Mercedes-Benz of West Covina. More

Great customer service. Riad was very professional and helpful with sincere smiles. The technician explained well on the issue identified and estimated cost before they proc Riad was very professional and helpful with sincere smiles. The technician explained well on the issue identified and estimated cost before they proceeded the fixing. Process was fast and easy. More

Thanks very helpful good services thank you thank you thank you thank you thank you thank you thank you thank you More