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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,333 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,333 Reviews of Mercedes-Benz of West Covina

July 31, 2023

Outstanding customer service, Thank you Ramy for a wonderful experience and complete satisfaction with this transaction More

by MARIOENRIQUEZ79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane
July 30, 2023

Excellent customer service, communication and very prompt. Juan did a great job and made sure listen to my problems. More

by WESAM162002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane, Emmanuel Aguilar, Roberto Quiroz
July 30, 2023

I appreciate Riad customer service quality and high level of professionalism. I had an emergency during the time of my service and he assisted me. More

by SOLARESJ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane
July 30, 2023

Carpet runner on the passenger side has oil and dirty marks very noticeable and it was not like that when I brought it in for service More

by LPICAZZO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paez, Todd Kazariane
July 30, 2023

Roberto worked hard to make us a deal. We were surprised to find out he was able to get us further discount and extra perks. We highly recommend him, he is honest and straightforward, whi More

by CRBORUNDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cong Lin, Ray Fini, Roberto Quiroz
July 30, 2023

Great great great great great great great great great great great great great great great More

by DAVIDFRANCO100896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane, Denise Kerum, Shawn Li, Emmanuel Aguilar, Sally Lao, William Khzam, Roberto Quiroz
July 30, 2023

Jorge was great. Was very helpful from the get go. I texted him to get my car ready before I got there and he brought my car out for me so I don’t have to wait. Amazi More

by MIKE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
July 29, 2023

I had a favorable experience with the service department. Matt was receptive to my input and made sure my problem was taken care of in a professional manner. More

by MANY.HAPPY.RETURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wang
July 29, 2023

G r e a t service! Denise went above and beyond to deliver the vehicle. More

by CLARKHSU
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Kerum
July 29, 2023

Great staff great experience all my questions were answered service rep James was great I received updates regarding my service. More

by CXAGUILAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was James
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