Mercedes-Benz of West Covina

>Easy service scheduling and flexible appointment times >Responsive and timely communication with service consultant >complementary discount >refreshments , snack bar > fast service , love the video a >Responsive and timely communication with service consultant >complementary discount >refreshments , snack bar > fast service , love the video and car update > need a recycling bin for empty plastic bottles and recyclables. More

Excellent service and Matthew Wang assisted me in regards of my car issue. Thank you Matt of my car issue. Thank you Matt More

mattwang haven good service,doing good job ,help me a lot also he is a good guy! also he is a good guy! More

Customer service for me was number one! Everyone made the process easy and understandable. Any concerns were heard and positively/promptly addressed. Special thanks to Ray Fini, Roberto Ort Everyone made the process easy and understandable. Any concerns were heard and positively/promptly addressed. Special thanks to Ray Fini, Roberto Ortiz and Cong Lin. More

To whom this may concern, I loved my experience and all the customer service I received. V/R Sanchez, V. all the customer service I received. V/R Sanchez, V. More

Daniel, one of the service advisors, always glad to bring in my car to him always great and always keeping me informed throughout the service process. Kudos to Daniel and the entire team. in my car to him always great and always keeping me informed throughout the service process. Kudos to Daniel and the entire team. More

Demitra the service specialist was wonderful. She always call and let me know what was going on with my car she was wonderful thank you Dimitra She always call and let me know what was going on with my car she was wonderful thank you Dimitra More

Excellent service as usual. All the service reps are knowledgeable, polite and respectful. It’s like talking to a friend All the service reps are knowledgeable, polite and respectful. It’s like talking to a friend More

Work estimate, 1. 25 hours. Decided to wait. Work took only 1 hour. great! However it was another hour waiting before they brought me my car. Ugh! 25 hours. Decided to wait. Work took only 1 hour. great! However it was another hour waiting before they brought me my car. Ugh! More

A gentle approach - here's the car for you -- here's the key - go take a ride... that's very stress free. I was able to talk about many things with Frank - including the financing key - go take a ride... that's very stress free. I was able to talk about many things with Frank - including the financing More