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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
March 12, 2024
My review was great, especially with the new app that they show how service performe. they show how service performe. More
by MANDREW61
Verified Customer
March 12, 2024
Is the best service and attentions for the customer and everyone in the store is very nice lovely everyone in the store is very nice lovely More
by SAMYPAYAN88
Employees Worked With
March 11, 2024
Excellent service and interaction all throughout. From sales to service, they go above and beyond, Eric at sales is the best salesperson I’ve dealt with in the last 20 years amongst brands like BMW, From sales to service, they go above and beyond, Eric at sales is the best salesperson I’ve dealt with in the last 20 years amongst brands like BMW, Mercedes, Jaguar and Land Rover. More
by IMAN.NASSER
Employees Worked With
Eric Yang
March 11, 2024
I recently leased my first car under my name, a new Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed me warmly and attentively listened to my needs. He expertly guided me through the process, addressing all my inquiries with patience and professionalism. Nick Sarriedine facilitated a seamless and stress-free transaction, ensuring I secured a fantastic deal on the car with payments within my budget. While I was waiting to go to the finance department, Todd Kazariane, General Manager, came by to make sure that I was happy with my purchase. Overall, my experience was outstanding, and I wholeheartedly recommend West Covina Mercedes to anyone seeking a top-tier car-buying experience. Many thanks to the entire team for creating an unforgettable purchase journey! More
by Britney
March 11, 2024
Chad was always on top of his game ! ! i will continue to use this dealership . A 4 is top tier for me i do not want to insult anybody ,but nobody is perfect !!! GREA JOB CHAD !!!! ! i will continue to use this dealership . A 4 is top tier for me i do not want to insult anybody ,but nobody is perfect !!! GREA JOB CHAD !!!! More
by TODD73
Employees Worked With
CHAD
