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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
January 12, 2024
Most of the B service seemed to be OK, but when I left , only after a few miles, my tire pressure light went off. I pulled over and found that all 4 tires were about 10 lbs below the recommended pressures only after a few miles, my tire pressure light went off. I pulled over and found that all 4 tires were about 10 lbs below the recommended pressures of 49 front and 70 back. This is despite my completed work record showing that all 4 tires were set to the correct pressure. Who knows what else is wrong, if they cant even get the tire pressure right? I have no plans to return to this dealership. More
by MATHTEK
Verified CustomerEmployees Worked With
Matt
January 11, 2024
The service advisor Jorge is great and Ashley Huesca from the sales team is a rockstar. If I could give 10 stars I would. Love this store and the people here. the sales team is a rockstar. If I could give 10 stars I would. Love this store and the people here. More
by BOSTONBRITTNEY
Employees Worked With
Ashley Huesca
January 11, 2024
Demitra was really helpful and came to check on me from time to time. Thank you! The only disappointment was that the WiFi did not work when I was trying to connect via my computer. time to time. Thank you! The only disappointment was that the WiFi did not work when I was trying to connect via my computer. More
by CLINTON.YIP
Employees Worked With
Demitra
January 11, 2024
The service was excellent from start to finish. Nick was professional and went above and beyond to help me. Nick was professional and went above and beyond to help me. More
by PAMELAFRIESENSMITH
Employees Worked With
Other Employees :
Emmanuel Aguilar, Marc Jimenez, Eric Yang, Ruby Li, Alanna Sanford
January 10, 2024
Great customer service. Will definitely bring my car back for service again and will ask for vahe Will definitely bring my car back for service again and will ask for vahe More
by AKDELAROSA
Employees Worked With
Other Employees :
Emmanuel Aguilar, Marc Jimenez, Eric Yang, Ruby Li, Alanna Sanford
