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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
January 24, 2024
Matthew Wang is great! Makes taking my car there an easy yes every time. I feel that he listens to the issue and helps to get it addressed in the best way possible effortle Makes taking my car there an easy yes every time. I feel that he listens to the issue and helps to get it addressed in the best way possible effortlessly. More
by MFERNANDEZ
Verified CustomerEmployees Worked With
Matthew Wang
January 24, 2024
Excellent service, the staff was knowledgeable and the facilities are clean. The appointment was provided online and the advisor helped me with all the questions regarding my vehicle. I’ll definitely cont facilities are clean. The appointment was provided online and the advisor helped me with all the questions regarding my vehicle. I’ll definitely continue using this location. More
by ILIANA_TOLEDO
Employees Worked With
Jorge
January 24, 2024
Sales people and staff were very nice and made the buy experience very easy. Very clean dealership also. experience very easy. Very clean dealership also. More
by SHAMUS
January 23, 2024
Everything was clean and well organized. Did feel like everyone was busy with other customers upon arrival. A greeting would have been nice. But once I approached someone the process was smo Did feel like everyone was busy with other customers upon arrival. A greeting would have been nice. But once I approached someone the process was smooth More
by chrisher0875
Employees Worked With
Vahe
January 22, 2024
I am very grateful to service advisor Daniel for his help. The professional explanation report and considerate service help me to solve the problem in just a few days help. The professional explanation report and considerate service help me to solve the problem in just a few days More
by MELINDA.LIU36
Employees Worked With
Other Employees :
Daniel Ranciglio , Emmanuel Aguilar, Eric Yang, Ruby Li, Alanna Sanford
January 22, 2024
Emmanuel was great to work with! He understood what we needed and made a deal work for us. He answered all of our questions and had great customer service. Will definitely recommend He understood what we needed and made a deal work for us. He answered all of our questions and had great customer service. Will definitely recommend him and this dealership to others! Thank you! More
by W.PACHECOCORTEZ
Employees Worked With
Emmanuel Aguilar
