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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
February 05, 2024
George is always very accommodating and friendly. He always communicate the progress of the service. The facility is clean and it has everything needed for waiting. He always communicate the progress of the service. The facility is clean and it has everything needed for waiting. More
by MARYANNGVILLEGAS
Verified CustomerEmployees Worked With
George from service dept
February 05, 2024
Boris S was great throughout the process of finding the right car, getting the trade in and pricing all set, and finalizing the transaction. He is knowledgeable and friendly and efficient. right car, getting the trade in and pricing all set, and finalizing the transaction. He is knowledgeable and friendly and efficient. More
by PATRICK90
Employees Worked With
Boris Sarokhian, Alanna Sanford
February 04, 2024
Jorge always go above and beyond to take care of my vehicle. Explains me what is wrong with the car and tells me what is needed to be done. I am very happy with Jorge vehicle. Explains me what is wrong with the car and tells me what is needed to be done. I am very happy with Jorge More
by SAKSHAMGROVER831
Employees Worked With
Other Employees :
Emmanuel Aguilar, Eric Yang, Alanna Sanford, Christopher Perez
February 04, 2024
I had a great experience with Shadi and Frank who helped get me into the car of my dreams! They were super helpful and very nice! get me into the car of my dreams! They were super helpful and very nice! More
by TAYLORSORITA
February 03, 2024
Very nice inside with great music and they have out very delicious coffee for free delicious coffee for free More
by SALLYAPONTE8
February 02, 2024
I appreciated the good work performed on my vehicle, as well as the cost savings that the service advisor was able to negotiate on my behalf. I was a bit disappointed, though, that it took over two hours b well as the cost savings that the service advisor was able to negotiate on my behalf. I was a bit disappointed, though, that it took over two hours before my call for status of my car was returned. Overall, I was satisfied with the service. More
by DWU281
Employees Worked With
Demitra Lopez
