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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
February 23, 2024
The customer service was excellent. They were friendly accommodating, and it was a very great experience. Keep up the good work the representative I had was excellent as well. They were friendly accommodating, and it was a very great experience. Keep up the good work the representative I had was excellent as well. More
by DATORNATORE782
Verified CustomerEmployees Worked With
Road sarieddine
February 22, 2024
The facilities in the service center are very good, I like the food provided very much, and the waiters are very enthusiastic like the food provided very much, and the waiters are very enthusiastic More
by YANG JUN
February 22, 2024
Every person I met from sales. To managers to finance we kind profession and concerned about my experience. Fantastic experience. To managers to finance we kind profession and concerned about my experience. Fantastic experience. More
by QUASGRONSKI
Employees Worked With
Alanna Sanford
February 21, 2024
Very courteous and professional. Lucas was great! Allen worked the price out with me...and Will closed it with a great attitude. Thanks Lucas was great! Allen worked the price out with me...and Will closed it with a great attitude. Thanks More
by FBUCCOLA
Employees Worked With
Lucas, Allen, Will
February 21, 2024
I like the professionalism, the only thing lacking is when you are done with a person no instruction, where to go to next , is provided to you. there should be a clear advice to whats gonna happen next. when you are done with a person no instruction, where to go to next , is provided to you. there should be a clear advice to whats gonna happen next. More
by RALMAZAR
Employees Worked With
Service Dept
February 21, 2024
Adam and Allen both worked hard to find a car and a price point within my budget. I was very happy with my purchase and they stayed very late to ensure the deal went smoothly. Thank you for all of your help. point within my budget. I was very happy with my purchase and they stayed very late to ensure the deal went smoothly. Thank you for all of your help. More
by MAIEMMAINA
Employees Worked With
Adam soliman
February 20, 2024
The service is very good. They can help me deal with any problems that need to be solved. They can help me deal with any problems that need to be solved. More
by WTP793277
Employees Worked With
Other Employees :
Emmanuel Aguilar, Eric Yang, Alanna Sanford, Christopher Perez
