Mercedes-Benz of West Covina

Only the rent a car did not like waiting for the refound since I dont have to pau a penny thanks since I dont have to pau a penny thanks More

I like to go to the Mercedes-Benz of West Covina when I have issues with my cars. They are fast and professional. If you go there in the morning , you would love their drinks and breads They have more choi have issues with my cars. They are fast and professional. If you go there in the morning , you would love their drinks and breads They have more choice than other dealers. More

I think this Mercedes-Benz repair service center is really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good More

It’s always a good experience, service is quick, they explain everything and overall the whole experience is great explain everything and overall the whole experience is great More

Add a very nice experience eddie was really nice. Didn't like the fact that the other guy made me purchase a $1200 accessory feefor a key he. Already had I was very disappointed about that Didn't like the fact that the other guy made me purchase a $1200 accessory feefor a key he. Already had I was very disappointed about that More

The moment you walk in you feel welcomed and part of the Mercedes Benz family. Mercedes Benz family. More

Excellent work. George is doing great job 👍 All work done ✅ I am so happy to be there George is doing great job 👍 All work done ✅ I am so happy to be there More

I was searching for a 2024 GLE450e. West covina MB sent me an MSRP of one arriving soon. It had just about all the options i was looking for. I made a good faith deposit on the vehicl West covina MB sent me an MSRP of one arriving soon. It had just about all the options i was looking for. I made a good faith deposit on the vehicle. About a week later they said the had the vehicle I traveled 330 miles to pick up the car when i arrived the MSRP did not match the MSRP i was sent. But it was black. I thought if i could get a good deal i would purchase this vehicle. Keep in mind its almost $100,000.00 I was told i will get two years of charge point electric charging for FREE. The sales person downloaded the app to my phone and attached my credit card to my account. This is a hybrid with a small battery 23 kwh At 56 cents per kwh it would cost $13 to charge from empty if i did this just three times a week I could save $160 a month for 24 months or almost $4000. So I went ahead with the purchase Only to find out I do not get two years free charging So now what? I filled out the MB survey I was sent. Ray Fini called texted and emailed that he wanted to make it right He thought a $250 Amazon card should cover my INCONVENIENCE it was just an inconvenience to West Covina MB dealership As well they would send me the car Matt’s that were supposed to come with my car So far nothing. I am unable to give this dealership 5 stars There is more More

It’s has been 2 days that I took my new car that I bought 1 weeks ago and they have not checked it or they have not gave me a rental car so now I am stuck with out a car 1 weeks ago and they have not checked it or they have not gave me a rental car so now I am stuck with out a car More

THE BEST ! AWESOME EXPERIENCE! Emmanuel, Frank and Receptionist Ladies were FANTASTIC! I will be RECOMMENDING! AWESOME EXPERIENCE! Emmanuel, Frank and Receptionist Ladies were FANTASTIC! I will be RECOMMENDING! More