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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
March 01, 2024
The staff is amazing but the dealership rental policy is very bad my car was in for 9 days do to not having the parts in stock but I had to return the rental car after the 5 day even though my car wasn’t re very bad my car was in for 9 days do to not having the parts in stock but I had to return the rental car after the 5 day even though my car wasn’t ready More
by GUTIERREZFABIAN806
Verified CustomerEmployees Worked With
Richard Airada
March 01, 2024
Matt my servixce advisor is always on top of my vehicle service needs. Im constantly refering friends and aquantinces whom own mercedes cars and suvs to Matt at mercedes of west covina. Thanks service needs. Im constantly refering friends and aquantinces whom own mercedes cars and suvs to Matt at mercedes of west covina. Thanks More
by JROD5150
Employees Worked With
Matt Wang
March 01, 2024
Matthew provided exceptional customer service. Got me in and out and with a loaner in no time at all. Got me in and out and with a loaner in no time at all. More
by BBWONG23
Employees Worked With
Other Employees :
Emmanuel Aguilar, Alanna Sanford, Christopher Perez
February 29, 2024
Todd was extremely helpful in solving a couple issues I had. He was responsive and immediately handled my concerns. His professionalism gave me confidence in the all around dealership experience had. He was responsive and immediately handled my concerns. His professionalism gave me confidence in the all around dealership experience More
by DAK2LA
Employees Worked With
