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Mercedes-Benz of Union

Union, NJ

4.6
819 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 819 reviews

January 29, 2023

I'm very satisfied with the entire service team, there were some delays but related to unavailability of parts, Jill did a wonderful job at my vehicle, very professional, thanks again. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Maloff
December 29, 2022

Excellent service. Lenny was very helpful and diligent. I definitively recommend this business and its services. More

by Evemu08
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

The dealership was extremely helpful and welcoming. I really enjoy every moment and felt like I was being supported the whole time. Lenny was a wonderful person and I’m thankful for him being my sales More

by Jessiecontreras
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person whom showed me the features to the car, he was wonderful as well.
November 17, 2022

Did a great job with my car. Very fast Service. would def recommend to someone else More

by mbronner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Great customer service. ..Lenny went above and beyond for us to get our new 2022 GLE 350. He gave us enough options, answered all of our questions and explained the process s More

by Diminka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

This Mercedes-Benz dealership offers a luxurious, superior experience. I highly recommend Christopher Bradfield—he’s an astute MB expert with years of experience and knowledge to assure the best opti More

by She212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2022

I would like to thank Lenny Iserra helping me find my new car . He was very kind and knowledgeable . It was enjoyable doing business with him . Thank you Lenny for all your help ! More

by Peilan0712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

impeccable work and treatment. Lenny is very Attentive. The dealer from union is very comfortable ! More

by Gesianeusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

About dealership: Atmosphere - Professional. Clean. Friendly..Very polite. Respectful. Customers treated as part of their own family. Great Job! Christopher J Bradfield, in our opinion, one o More

by 0721-_D
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Lenny was very helpful throughout the whole process of the vehicle purchase. He kept me informed on all my updates as the vehicle was ordered new. Once the vehicle arrived the process was very smooth. I h More

by David.portugal2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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