Mercedes-Benz of Union

Jessica was super helpful during the whole process. She was able to answer all of the questions we had and got us the car we liked. She made everything easy and smooth. We had a very good experience She was able to answer all of the questions we had and got us the car we liked. She made everything easy and smooth. We had a very good experience in MB Union. More

Lenny was very knowledgeable of the GLE 350 I decided to lease, he was very polite, professional & attentive lease, he was very polite, professional & attentive More

Victor and Lenny were amazing. They work diligently to get the car we wanted in the color we wanted. The car was several hundred mules away and they got it for us at no extra cost. They work diligently to get the car we wanted in the color we wanted. The car was several hundred mules away and they got it for us at no extra cost. More

Great experience with the dealership. Jessica helped us through the process of selection, build and delivery. She is very knowledgeable, courteous and thorough. Jessica helped us through the process of selection, build and delivery. She is very knowledgeable, courteous and thorough. More

Very pleasant experience with Lenny and the dealership. Felt very welcoming and the visit was satisfying. Felt very welcoming and the visit was satisfying. More

Jessica Cohen made our car buying experience very positive. She is a wealth of knowledge and very customer focused. She is not your typical car sales professional. Jessica worked with us to ensure th positive. She is a wealth of knowledge and very customer focused. She is not your typical car sales professional. Jessica worked with us to ensure that we were very pleased with our purchase and felt that we got a good deal and made the right decision. I would highly recommend anyone to work with her. More

I bought my wife her first Mercedes Benz from Ray Catena of Union. We just bought our first SUV also from MB of Union. This is our 5th Mercedes Benz. The "new car buying experience" is always stressful for of Union. We just bought our first SUV also from MB of Union. This is our 5th Mercedes Benz. The "new car buying experience" is always stressful for people nowadays. Cars have so much technology which makes the "experience" stressful and the choices so much harder to make. We were coming out of a leasing contract and we knew we wanted another Benz in our garage. We were not sure of the vehicle model we wanted to get This time was a little bit confusing because my wife wanted a SUV and I was looking at a sedan. I made contact with Mr. Victor Kaczynski (Sales Manager) who I know for many years. I explained him our dilemma and he invited us to see our choices. We went to the dealer, he immediately greeted us, spoke for a few minutes and had us meet with our new Sales Consultant Ms. Jessica Cohen. Jessica showed us the new cars upstairs (2nd floor). Jessica was so pleasant and professional from the start. She knew her product line very well and made it easy for us to see any vehicle we had in mind. Our first meeting went well. For our second meeting, Jessica invited us for a test drive in the SUV we had in mind. Jessica explained every detail in the vehicle with surgical precision. She made it easier for us to seal our choice of vehicle best for us. Jessica is not only professional and knowledgeable with the Benz line, she is extremely patient (walked with us, got the keys and showed us the vehicles) and attentive (she listened to our vehicle needs) . She answered every question we had, including vehicle service and all purchase options available to us in order to get into our new vehicle. After we decided on the SUV, Jessica made sure "Our SUV" will not be sold to anyone by mistake (over 100 people were interested in the MB website) while we were looking into all options from our end. Jessica was in constant communication with us to see if we needed anything else from her in order to avoid any delays during the process. Everything was approved and picked up our new SUV. Jessica made the paperwork process so easy and simple. Our vehicle was ready for delivery outside and she made sure someone from the staff (delivery team), went over all the details of the car with us. Our car buying experience at Ray Catena of Union was not only digital and seamless, but was personalized. We want to thank the GM, GSM, SM and everyone involved in the day-to-day operation at Ray Catena of Union for a wonderful job. Special thanks to Victor and Jessica for making our "car buying experience" easy. Jessica , any and all future references I may have, I will guide them your way. You are a rising 5-Star gem in the car industry.!!!! H & H More

Jess is absolutely awesome. I have bought many cars for myself and family members and working with Jessica Cohen was absolutely awesome. From the onset, Jess was helpful with a I have bought many cars for myself and family members and working with Jessica Cohen was absolutely awesome. From the onset, Jess was helpful with all of my requests and needs in a new car - she was extremely patient and attentive as I decided which model was best for me at this time. Beyond the purchase experience, Jessica helped with service items and made sure that I was taken care of. I will definitely be returning to work with Jess and have recommended clients her way. More

Lenny reached out 6 months before our lease expired. He was professional, very knowledgeable and courteous from our first interaction. He was a true advisor throughout the process of deciding whether to He was professional, very knowledgeable and courteous from our first interaction. He was a true advisor throughout the process of deciding whether to buy out of lease or order a new vehicle through finalizing our new lease. More

This is my 4th Mercedes Benz. I am very happy.my car is very hi tech and good next generation car. Also great service and extremely nice help. Lenny was wonderful. I was very I am very happy.my car is very hi tech and good next generation car. Also great service and extremely nice help. Lenny was wonderful. I was very happy and highly recommend! More