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Mercedes-Benz of Union
Union, NJ
817 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 817 reviews
January 19, 2017
Excellent Customer Service! Stan Baum provided excellent customer service! He was friendly, patient and very informative. He was always available to address any questions or conc Stan Baum provided excellent customer service! He was friendly, patient and very informative. He was always available to address any questions or concerns that I had. I was undecided and he walked me through many different options and I walked away feeling confident in the decision I made. More
by CJ
Employees Worked With
Stanley Baum
January 19, 2017
Quick and Painless This was the best experience i ever had in purchasing a car. Stan Baum was my salesman. He is the best !!! Stan made the process easy. Excellent servi This was the best experience i ever had in purchasing a car. Stan Baum was my salesman. He is the best !!! Stan made the process easy. Excellent service !! Highly recommended dealership. More
by Diana Z
Employees Worked With
Stanley Baum
January 10, 2017
GREAT! Greeted me & made me feel welcomed! Respected me & remained professional! Evaluated, clarified, & met my expectations! Addressed & responded to m Greeted me & made me feel welcomed! Respected me & remained professional! Evaluated, clarified, & met my expectations! Addressed & responded to my needs! Thanked & verified my needs were met! More
by LETICIA
Employees Worked With
Chris Popin
January 09, 2017
Chris Popin thank you for all your kindness. Chris Popin was very friendly and awesome answering all my questions. Kept emailing to see how I like my new Mercedes. Exceptional professionalism t Chris Popin was very friendly and awesome answering all my questions. Kept emailing to see how I like my new Mercedes. Exceptional professionalism that you don't get anywhere, Kind soul. I give Chris Popin 10 x10= 100 fingers Thumps up. Easy Transaction from Yaris to Mercedes. We even joked about" Once You go Mercedes You never go back to Yaris. More
by MCruz1
Employees Worked With
Chris Popin
January 04, 2017
Exceptional Service for an exceptional product!! Stan Baum provided exceptional service from the very start. He was always available to address my questions and concerns. His excellent customer servi Stan Baum provided exceptional service from the very start. He was always available to address my questions and concerns. His excellent customer service convinced me to purchase my first Mercedes-Benz. I am so excited about my new car and it drives like a 'glove'. Thanks to Stan Baum. More
by Jacexcited
Employees Worked With
Jordy Gomez, Stanley Baum
December 29, 2016
Thank you Stan!!! After reading the reviews on dealerrater.com - I found Stan. I came in, met with Stan, told him didn't want to waste my time or his with the runaround After reading the reviews on dealerrater.com - I found Stan. I came in, met with Stan, told him didn't want to waste my time or his with the runaround. Told him I know what I want and what I want to spend. After looking at a few options, I found the one. I ended up getting myself a gift for the holidays. Thanks to Stan- I got a new C300c4 all under 3hrs time. No stress or pressure from your usual car dealer. He made the process easy and painless. Will definitely recommend him to friends and family. More
by Jbar19
Employees Worked With
Stanley Baum
December 29, 2016
Stan's the Man Buying a car from Stan is always a great experience. I have done multiple deals with him and it's always a pleasure. If you're going to Catena, you mu Buying a car from Stan is always a great experience. I have done multiple deals with him and it's always a pleasure. If you're going to Catena, you must ask for Stan. More
by Green
Employees Worked With
Stanley Baum
December 28, 2016
Great Experience! Great Customer Service! Stanley Baum did very well! I was impressed by his customer service he did a really awesome job. I would recommend Stanley to family and friends for h Stanley Baum did very well! I was impressed by his customer service he did a really awesome job. I would recommend Stanley to family and friends for his great customer service!!!! More
by Shakirah Logan
Employees Worked With
Stanley Baum
December 28, 2016
Great experience with Stanley! very happy with our new Mercedes, great experience with Stanley, very helpful and patient! We are loving it.. Thank you so much Stan! T very happy with our new Mercedes, great experience with Stanley, very helpful and patient! We are loving it.. Thank you so much Stan! Tatiana and Andrew More
by Tatiana0887
Employees Worked With
Stanley Baum
December 20, 2016
Friendly, knowledgeable and accomadating This was our first time leasing a car and our first visit to this dealership. Chris was very welcoming to us without being pushy. He allowed us to tak This was our first time leasing a car and our first visit to this dealership. Chris was very welcoming to us without being pushy. He allowed us to take our time but also made helpful suggestions and tips. He accomadated our requests to view several different models and was very responsive to our questions. He explained all the paperwork we had to fill out. We would highly suggest him to our friends and family. More
by BeckyandNoe
Employees Worked With
Chris Popin
