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Mercedes-Benz of Union
Union, NJ
819 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 819 reviews
January 26, 2018
Outrageous E class Very good service and very polite and worked me out a great deal. Smooth way pleasant and great attitude. Love this place will come back again for a g Very good service and very polite and worked me out a great deal. Smooth way pleasant and great attitude. Love this place will come back again for a good deal on a cls. More
by The rnboss
Employees Worked With
Stanley Baum
January 25, 2018
Milene I was very impressed with Stanley services. I traded in my 2015 Gla to a 2018 model. Stanley went above and beyond to get the deal I was looking for, I was very impressed with Stanley services. I traded in my 2015 Gla to a 2018 model. Stanley went above and beyond to get the deal I was looking for, and had me in and out of the dealership in matters of minutes with my new car! I have dealt with many different sales associates over the years and by far Stanley is the best!!!! More
by Milene
Employees Worked With
Stanley Baum
January 19, 2018
Stan Is Great! I never have a bad experience with Ray Catena Mercedes in Union. I just got my second car from them and Stan Baum, my salesman, was great both times. I never have a bad experience with Ray Catena Mercedes in Union. I just got my second car from them and Stan Baum, my salesman, was great both times. He made the process extremely pleasurable. He really wants to help his customers. I highly recommend the dealership and Stan! More
by Dorothy
Employees Worked With
Stanley Baum
January 12, 2018
Great Experience I have A wonderful experience. My sales person was Lenny. He’s awesome. Didn’t pressure me into buying anything. Just told me the facts and i respect I have A wonderful experience. My sales person was Lenny. He’s awesome. Didn’t pressure me into buying anything. Just told me the facts and i respect that in a salesman. There used car selection is great to say the least. All used cars pre owned certified. Definitely will be back again. More
by Brandon
Employees Worked With
January 11, 2018
Certified GLE43 Coupe Lenny was very helpful when my wife and I were looking for a new vehicle. Lenny was easy to talk to and very upfront about everything I’ve already sen Lenny was very helpful when my wife and I were looking for a new vehicle. Lenny was easy to talk to and very upfront about everything I’ve already sent my in laws to talk to him about their next vehicle also More
by Paesanosophia
Employees Worked With
January 05, 2018
Stanley Baum Excellent (Warm and Friendly) I test drove the 2018 GLS 450 on November 30, 2017, picked up on December 5, 2017. My test drive was excellent. Stanley is friendly, responsive and I test drove the 2018 GLS 450 on November 30, 2017, picked up on December 5, 2017. My test drive was excellent. Stanley is friendly, responsive and helpful with my questions. He also paid attention to things mentioned as likes and needed in a vehicle. After a long test drive he made my lease purchase easy. I would recommend him to my friends and colleagues. More
by Pauline L-Lachish
Employees Worked With
Stanley Baum
December 11, 2017
Wow!!! Test drove a few Mercedes vehicles. Wanted to make sure we got the right vehicle. Also test drove other high-end cars at other dealers. The experi Test drove a few Mercedes vehicles. Wanted to make sure we got the right vehicle. Also test drove other high-end cars at other dealers. The experience with Stan was fantastic and far better compared to other dealers in the area. No pressure, no rush and kept testing various models. On Friday Night I settled on which car I wanted to buy and picked it up on Saturday Night during a snow storm. I had test drove the car so thoroughly that I was very confident with it. More
by Rene Dierkes
Employees Worked With
Stanley Baum
December 08, 2017
Terrible Customer Service I called today, December 8, 2017 to make a service appointment for my 2018 GLS 63 AMG to have 4 snow tires mounted and balanced. I purchased the tire I called today, December 8, 2017 to make a service appointment for my 2018 GLS 63 AMG to have 4 snow tires mounted and balanced. I purchased the tires from Tire Rack. I was told they can not mount them for me because I did not purchase the tires from Ray Catena. Absolutely Terrible customer service. They do not stock 22" snow tires and all they would have done is gone to Tire Rack, ordered them, and then marked them up and sold them to me. I will also be reporting this to MBUSA, as I can not believe that Corporate would want a dealer representing the brand like this. More
by msrst47
Employees Worked With
Service Receptionist
December 07, 2017
Stanley Baum is one of the best ! Great Experience with Stanley. I highly recommend working with him. He was responsive and very attentive and was able to get me exactly what i needed. Great Experience with Stanley. I highly recommend working with him. He was responsive and very attentive and was able to get me exactly what i needed. He made buying a car today very enjoyable , No stress and no hard selling. Thank you and i will be recommending you to all my family and friends. I picked up my car and it was ready to go and worked with Mike Delise who took the time out to show me all the wonderful features my GLC 300 has to offer. Again great customer support all around. Thank you Mike! More
by Phyllis Walters
Employees Worked With
Mike Delise, Stanley Baum
December 05, 2017
He’s Awesome Great customer service. If you want topnotch sales, then see Stanley. He will fulfill your needs with ease. I’m recommending him to my friends and fam Great customer service. If you want topnotch sales, then see Stanley. He will fulfill your needs with ease. I’m recommending him to my friends and family. More
by James Lawrence
Employees Worked With
Stanley Baum
