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Mercedes-Benz of Union

Union, NJ

4.6
820 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 820 reviews

August 09, 2024

Ray Catena Union has been an amazing asset as a multi-car owner and long time customer Dawn is always professional and goes above and beyond to make sure all the cars are serviced properly and any other is More

by Jmunro1702
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Liguori
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Castello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

I am consistently impressed with the outstanding service provided. The team promptly addresses any issues with my car, ensuring everything is taken care of efficiently. Dawn, in particular, is exceptional i More

by Kirstin M
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Dargentina
August 08, 2024

I have been a loyal customer to Ray Catena Union for about 4 years and it is always a great experience.My maintenance consultant is Roberto and he is top notch and very professional .Always a great expe More

by Princess
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roberto
August 08, 2024

Roberto Trujillo is a 10 out of 10 best service visit for my first time at this location. A respectful young man ,so knowledgeable ,and was patient with all of my questions. More

by Phyltonn57
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Recommend Dealer
Yes
Employees Worked With
Roberto
August 05, 2024

Lenny was very helpful and responsive. We had a great experience shopping at this showroom. More

by Jackgandhi
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Roberto is excellent ! !! Helped me with my tire and got me in and out much respect. More

by Gigi
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Recommend Dealer
Yes
Employees Worked With
Roberto
August 02, 2024

I had a fantastic and pleasurable experience at Mercedes-Benz of Union because of Lenny. He was incredibly knowledgeable and helpful throughout the process. I cannot thank Lenny enough and highly r More

by Brittanyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Dawn is a great service personnel with a kind disposition that makes you feel she will definitely that care of your concerns More

by bobbiedc
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Recommend Dealer
Yes
Employees Worked With
Dawn D' Argenio
August 02, 2024

Dawn, as always, is terrific to work with She is very accommodating to my schedule I would really her highly More

by dtginter
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Yes
Employees Worked With
Dawn from service
July 30, 2024

My experience at Ray Catena is always delightful i love bringing my car in for service and having. My advisor Ichiaka is so helpful and kind he is very resourceful. Thanks again. More

by Princess
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ichiaka