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Mercedes-Benz of Union

Union, NJ

4.6
819 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 819 reviews

April 25, 2018

Amazing service, Best Experience! My experience at Ray Catena Union was by far the best experience I have had at a car dealership EVER! My husband and I were lucky enough to work with More

by Darsam595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bradfield
April 24, 2018

Best Dealer Service and Experience! I could not ask for a better experience at a dealership! I was greeted by friendly staff and was assisted almost immediately by a very knowledgeable s More

by ANDREW COSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bradfield
April 24, 2018

Excellent Sales Experience with Excellent Customer Service From the minute that I walked into the dealership, I was greeted promptly and offered a coffee/ water. Chris Bradfield was my salesman that I worked More

by Davidneace0077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bradfield
April 23, 2018

Professional service and sales My overall experience at Ray Catena of Union was fantastic. From the moment I first entered the showroom I was greeted and offered a beverage. I was More

by Matty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Excellent experience Lenny was courteous and professional, going out of his way to give me the best deal possible. And his follow up was also excellent. Making sure all pa More

by MikeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Greatest place Stanley Baum was very very helpful, from the time I walked in and from the time I walked out I had a smile on my face with Stanley’s great customer s More

by Ralphie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Castello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley Baum
April 14, 2018

Very positive and stress free Our salesman was real and patient. I was really struggling to make a decision after being in the same car 15 years. No pressure and worked with us. More

by Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Baum
April 12, 2018

Excited Customer Everyone was very nice and friendly- and made me feel very comfortable- he wanted to get everything done while I was there, he even had me get insuran More

by excitedcustomer21999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zimmerman, Stanley Baum
April 11, 2018

First Time Use This was my first time at this particular MB dealership, and at a Ray Catena dealership overall. The experience was great, and in no small part to Len More

by novanation13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Good experience They really went out of their way to find exactly the car I wanted. Also, they spent more than an hour showing me how all the features worked. More

by JoeyB
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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