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Mercedes-Benz of Union
Union, NJ
817 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 817 reviews
April 04, 2019
two words.. VICTOR KACZYNSKI Victor has sold and leased me all my mercedes vehicles. He treats each customer like they are his ONLY priority. He provides TOP NOTCH service every Victor has sold and leased me all my mercedes vehicles. He treats each customer like they are his ONLY priority. He provides TOP NOTCH service every single time. He gives it to you straight and provides you with a fair deal. He gets to know you and he remembers his customer. He wants to understand what’s important to you when it comes to your vehicle, and makes recommendations from there. Victor’s a family guy and speaks the truth. He is THE ONLY guy to trust and I refuse to do business with anyone else - you should too. VIC’s the MAN! More
by Daniellepell
Employees Worked With
March 18, 2019
Easy purchase and superior service Extraordinarily experience at the Ray Catena dealership where Chris Bradfield provided personal, professional and responsive service throughout the pr Extraordinarily experience at the Ray Catena dealership where Chris Bradfield provided personal, professional and responsive service throughout the process. My wife and I were immediately attended to as soon as we pulled into the dealer. Chris was helpful advising on the right car and how to find us a good value that fit our budget. And the new GLE is an amazing automobile. I highly recommend the dealership and definitely Chris. Solid service. More
by jonathangla
Employees Worked With
March 07, 2019
Wonderful experience I had a wonderful experience at Ray Catena of Union. I also had a fabulous salesman “Lenny”. He was extremely knowledgeable and friendly. He went out I had a wonderful experience at Ray Catena of Union. I also had a fabulous salesman “Lenny”. He was extremely knowledgeable and friendly. He went out of his way to help. I would recommend this dealership to anyone. More
by Maryann
February 16, 2019
Premium, No Hassle Experience I highly recommend working with Chris, who honest, upfront, and gave me the best deal of any dealer. Chris goes the extra mile, even after the sale. I highly recommend working with Chris, who honest, upfront, and gave me the best deal of any dealer. Chris goes the extra mile, even after the sale. More
by arsalanelley
Employees Worked With
February 14, 2019
True to their word Chris Bradfield went the extra mile. We agreed on a fair price for a GLS on what we thought my wife wanted. She then told me she wanted a different c Chris Bradfield went the extra mile. We agreed on a fair price for a GLS on what we thought my wife wanted. She then told me she wanted a different color and Chris located the vehicle with same specs and different color and kept the same price. Signing for the car was a breeze. I went back a few months later for a car for myself. Chris gave me a reasonable price and this time delivered the car to my house. Nobody believes how great our experience was both times but we were extremely pleased. Will send everyone I know to Ray Catena in Union. More
by Warwickian
Employees Worked With
February 08, 2019
OUTSTANDING SERVICE Lenny Inserra was simply FANTASTIC. From the moment I walked in the door, Lenny and his staff were mindful of my needs. Lenny did a great job of s Lenny Inserra was simply FANTASTIC. From the moment I walked in the door, Lenny and his staff were mindful of my needs. Lenny did a great job of showing me everything on my wish list and being patient enough to find me exactly what I wanted. The E 450 Coupe was a perfect choice. Thanks to Lenny, I was able to surprise my wife with a wonderful Valentine's Day gift. This family owned business certainly understands how to treat their customers. Continued Success. More
by JDorval
Employees Worked With
January 14, 2019
Great experience Mr Lenny did an awesome job helping me on purchasing my first Mercedes & I’m very glad with my new car. Lenny Inserra you the man bro 👊🏾👊🏾👊🏾 Mr Lenny did an awesome job helping me on purchasing my first Mercedes & I’m very glad with my new car. Lenny Inserra you the man bro 👊🏾👊🏾👊🏾 More
by Boonzyb
Employees Worked With
January 07, 2019
First class service I had a wonderful experience in purchasing my AMG 63S. The facility itself as modern and stocked with some of the best vehicles Mercedes has to offe I had a wonderful experience in purchasing my AMG 63S. The facility itself as modern and stocked with some of the best vehicles Mercedes has to offer. Lenny, my salesman made the whole experience as painless as it can be. He was able to arrange for early termination of my lease and took care of everything with the return. In addition he made sure all of my needs were met in my new vehicle and provided a level of personal service that is rare in this day and age.m. I would definitely buy my future cars from Lenny at this dealership in the future! More
by drmonckbern
December 03, 2018
Simply perfect We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual dec We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us! More
by Bayer1904
Employees Worked With
November 01, 2018
I had an outstanding experience! My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a week both online and at other dealerships I knew who I wanted to buy car from....Chris Bradfield. Chris was professional, knowledgeable and always listened to my questions and understood my goals. He politely took me out for test drives and while I didn't buy the brand new Mercedes I did end up buying a pre-owned vehicle which was better suited for my budget. I think Chris is a great representation of the dealership and while I know he was fairly new, he was trained very well and if he didn't know the answers, he knew where to go to get them. I applaud the managment of Ray Catena Union for identifying good talent and giving young professionals (like his brother Nick) an opportunity to grow in the organization. Chris is a real asset to the dealership and I can see him continuing to grow and assume further managment/leadership at some point. Thank you!! More
by Patti
Employees Worked With
