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Mercedes-Benz of Union
Union, NJ
819 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 819 reviews
June 20, 2019
Great Service I would highly recommend this dealership. Lenny was fantastic and cognizant of our schedule. He had everything prepared and answered all our questions I would highly recommend this dealership. Lenny was fantastic and cognizant of our schedule. He had everything prepared and answered all our questions. It was a seamless experience. More
by debrasosa109
Employees Worked With
Other Employees :
I can’t remember the name of the person that should me all the operations of the car but he was very helpful., Howard Hughes
June 19, 2019
Highest standard of excellence !!!! Ultimate experience I would highly recommend Ray Catena Dealership! They found me the perfect car at a great price . I was treated like royalty. Lenny and the entire te I would highly recommend Ray Catena Dealership! They found me the perfect car at a great price . I was treated like royalty. Lenny and the entire team were professional and handled everything with the highest standards . What a wonderful experience ! I love my car!!!!! More
by lana.imarket
Employees Worked With
June 17, 2019
Great experience From start to finish excellent customer service. Lenny was a pleasure to work with - efficient, friendly, professional, transparent. I highly recomme From start to finish excellent customer service. Lenny was a pleasure to work with - efficient, friendly, professional, transparent. I highly recommend the dealership and Lenny More
by M
Employees Worked With
June 17, 2019
Since 2002 I have had my cars serviced at the union service station. Since 2002 we have purchased four Mercedes. I have always felt it’s not the sales department I have had my cars serviced at the union service station. Since 2002 we have purchased four Mercedes. I have always felt it’s not the sales department that sells cars, it’s the service department. We would never go anywhere else. More
by Me
Employees Worked With
May 15, 2019
CT shopper I am in CT, and Lenny I was very helpful with information and photographs. My dad golfs near the dealership and did some recon for me. Lenny was cor I am in CT, and Lenny I was very helpful with information and photographs. My dad golfs near the dealership and did some recon for me. Lenny was cordial and walked my dad around the car. Too bad I didn't get the car! Someone else beat me to a deposit. More
by walt7
May 05, 2019
Great experience ! Chris was great to work with. Very knowledgeable , fair, friendly and responsive. Took all the stress of finding the best car at a great price Even Chris was great to work with. Very knowledgeable , fair, friendly and responsive. Took all the stress of finding the best car at a great price Even after the sale he was extremely helpful. Great experience ! More
by Lpjc
Employees Worked With
April 29, 2019
Smooth sailing One of the best experiences I’ve had purchasing a car in my whole entire life wether it was for me or someone else. No stress One of the best experiences I’ve had purchasing a car in my whole entire life wether it was for me or someone else. No stress More
by Chanel3980
Employees Worked With
April 22, 2019
Satisfied customer I have the pleasure of working with Lenny Inserra. He is a true gentleman and very good salesman. He took his time to explain all the buying scenario I have the pleasure of working with Lenny Inserra. He is a true gentleman and very good salesman. He took his time to explain all the buying scenarios and explain every detail. We test drove two cars with no pressure. After purchasing my vehicle of my choice. I had a scratch on the door. He swiftly took action to ensure that my buying experience wan not tarnished. I know when i bring my car in for service. It will best in the best of care. I want to say thank you Lenny Inserra More
by MyMerdedes001
Employees Worked With
Other Employees :
Mark (He helped me get familiarise whit my new car)
April 19, 2019
"What a great guy!" As I walked into the beautiful showroom of Mercedes-Benz, Union, I was immediately greeted by one of their car dealers. Christopher Bradfield isn't ju As I walked into the beautiful showroom of Mercedes-Benz, Union, I was immediately greeted by one of their car dealers. Christopher Bradfield isn't just a car dealer, he truly is a great guy! I didn't know what to expect at Mercedes-Benz, but Chris made it such a comfortable, personable, and excellent experience. He worked on my time, and was readily available with responding back quickly. Chris is a very professional salesman and I am so happy to have worked with him in making my purchase. Couldn't be happier with my new GLC 300. Thank you Chris! More
by Lady in black 2019
Employees Worked With
April 16, 2019
Lenny was great. He was very friendly and willing to work with me. The best part of the experience was the fact he texted me the information I requested was great. He was very friendly and willing to work with me. The best part of the experience was the fact he texted me the information I requested along with his contact information... More
by VMac
Employees Worked With
