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Mercedes-Benz of Union

Union, NJ

4.6
819 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 819 reviews

January 03, 2020

Great Service from Nick Bradfield Nck Bradfield was amazing. He was referred to me by a friend and he delivered. Tenured, proffesionall, knowledagble, great customer service. he kne More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Good experience Everything was excellent good customer service good people nice and clean place friendly people I will recommended to others by the way I already More

by kaccinot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Excellent service. Friendly environment .Honest business. Very happy with my choice!!!!Will recommend to all my friends . Hope to take next car again from th More

by almay2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2019

Absolutely wonderful experience...Ray Catena of Union provides perfect Customer sales and service Experience ! THANK YOU ! Randy Grill my salesman and Danny Ventura in service More

by Danajag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ventura
December 17, 2019

Harold King my Service Advisor is top-notch. Very friendly and knowledgeable. Pleasure to work with! Just from speaking with him for a brief moment, I could tell he was honest and wanted the best for More

by betta12373
Recommend Dealer
Yes
Employees Worked With
Harold King
November 27, 2019

Nicholas Bradfield made my Mercedes Benz experience easy! If you are in the market for a new Mercedes, go see Nick, he will take care of you. He is very knowledgeable, he is a good listener and he helped m More

by Carlos Aguilera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Definitely Recommend! Had a fantastic experience getting our vehicle from Ray Catena Mercedes Benz in Union. Lenny is great to work with. It was a one-stop shop for all o More

by Mathurs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Great Experience As recent arrivals , we were shopping for a car , Chris was patient, understood what we wanted and helped in structuring to what was an great experien More

by Afaizan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Great experience! Lenny was a pleasure to work with. He’s very knowledgeable about the vehicles and does not make you feel rushed into signing a deal. Will return when More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2019

Happy with my decision- Ray Catena W e had a very good experience with Lenny at Ray Catena. He went through all the options on GLE in very detail and based on our requirement helped us More

by vikas.anu.verma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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