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Mercedes-Benz of Union
Union, NJ
817 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 817 reviews
March 11, 2020
excellent customer service and work performed Jamie Rogers and Pat Medina are always available to the customer, know their products and exude professionalism. I have been with Ray Catena Union si Jamie Rogers and Pat Medina are always available to the customer, know their products and exude professionalism. I have been with Ray Catena Union since the first Mercedes purchase almost 10 years ago and the service department has always maintained a stellar level of service. Toni Giordano Picerno More
by toni
February 06, 2020
Excellent job at all time. As always Mr. Harold King, did a wonderful work! My issues was resolved right away on a timely manner. Thank you so much did a wonderful work! My issues was resolved right away on a timely manner. Thank you so much More
by Minocenci
Employees Worked With
Harold King
January 23, 2020
The transition was very easy and customer service was excellent. Lenny was very easy to talk to and he works with our budget from phone excellent. Lenny was very easy to talk to and he works with our budget from phone More
by deojimmy
January 23, 2020
Very friendly and great customer service. He helps make all the transactions smooth and easy. If you need a Benz Union is the way to go all the transactions smooth and easy. If you need a Benz Union is the way to go More
by deojimmy
January 22, 2020
Lanny is an honest and awesome salesman I am writing this review for Lanny who helped us land our first luxury vehicle. He has been super honest and caring to understand our needs and offere I am writing this review for Lanny who helped us land our first luxury vehicle. He has been super honest and caring to understand our needs and offered us a fair price fitting our budget. I highly recommend doing business with him. More
by RS
Employees Worked With
January 22, 2020
Very happy dealing with Lenny Inserra and the Ray Catena Mercedes Benz dealership. Very professional and helpful. A good experience for us and very happy to recommend both Lenny and the dealership Mercedes Benz dealership. Very professional and helpful. A good experience for us and very happy to recommend both Lenny and the dealership More
by Nitin Seth
January 22, 2020
Great service, feel like I was part of the family!!! I recommend this dealer to anyone who wants honesty and clarity on the purchase of any vehicl. recommend this dealer to anyone who wants honesty and clarity on the purchase of any vehicl. More
by eduardo.caldas
January 22, 2020
We are very grateful to Lenny Inserra for being there for us for so many years, for not only providing with high professional and thorough information but also for personal and caring approach to any of our us for so many years, for not only providing with high professional and thorough information but also for personal and caring approach to any of our concerns and questions. We highly appreciate Lenny’s dedication and professionalism. More
by era.mheryan
January 03, 2020
Great Service from Nick Bradfield Nck Bradfield was amazing. He was referred to me by a friend and he delivered. Tenured, proffesionall, knowledagble, great customer service. he kne Nck Bradfield was amazing. He was referred to me by a friend and he delivered. Tenured, proffesionall, knowledagble, great customer service. he knew we were in very in a pinch time wise and went above and beyond to find us the Mercedez GLE we wanted and the deal we wanted. Must work with Nick when you go to Union Mercedez. More
by Bert
Employees Worked With
December 31, 2019
Good experience Everything was excellent good customer service good people nice and clean place friendly people I will recommended to others by the way I already Everything was excellent good customer service good people nice and clean place friendly people I will recommended to others by the way I already send my cousin he bought one too. More
by kaccinot
Employees Worked With
