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Mercedes-Benz of Union
Union, NJ
820 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 820 reviews
August 26, 2024
Thank you Moe for your help! !!! i appreciate you taking care of my issues every time i stop by, always a great environment as well !!! i appreciate you taking care of my issues every time i stop by, always a great environment as well More
by kruegerk
Employees Worked With
Moe abusbeih
August 21, 2024
I went to Ray Catena because my key fob was not working and I had no spare. I was assigned to a service consultant named Jillian Maloff. This encounter was a bad experience for me as I found Ms. Mallory t and I had no spare. I was assigned to a service consultant named Jillian Maloff. This encounter was a bad experience for me as I found Ms. Mallory to be very short and condescending. Not very pleasant. Now to the dealership over all. I was charged $1,436 for a replacement key after paying to have my car towed to the dealership. When I questioned Ms. Malloff about cost of the key, her attitude exuded frustration and disdain for my concern. None the less my car was there.I proceeded with the replacement, which took 14 days to complete. Upon picking up my car the invoice stated they had to jump start my car as the battery was not holding a charge. My question to her was the alternator was charging the battery when I brought it in here. Her snide answer to me was “I don’t know about “ your alternator the battery is showing high resistance and not holding a charge”. 3weeks ago I had a coil pack replaced by my mechanic shop and there was no indication of a voltage problem when they put it on the analyzer. I would not recommend this dealership to anyone as they were not honest and reputable, only tried to up sell me and overprice there service. More
by Chrispb
Employees Worked With
Jillian Malloff
August 11, 2024
Experience at this dealership was wonderful ,the staff were super friendly, and my consultant Roberto T was informative, patient, and respectful. I will recommend this dealership and my service consultan were super friendly, and my consultant Roberto T was informative, patient, and respectful. I will recommend this dealership and my service consultant to fellow family and friends. More
by Slam130
Employees Worked With
Roberto T
