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Mercedes-Benz of Union
Union, NJ
819 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 819 reviews
August 30, 2020
Lenny Inserra was very professional with me. He went over everything with me in details about my E-350 Mercedes warranty and everything. He help me put that Mercedes-Benz App on my phone. He when the ex over everything with me in details about my E-350 Mercedes warranty and everything. He help me put that Mercedes-Benz App on my phone. He when the extra mile to even call liberty mutual insurance to get me a great rate on my car insurance. My cousin referred me to Lenny and I’m going send a customer to Lenny as. W. Well. I was definitely satisfied. When I left the dealership. More
by Big AB.
Employees Worked With
August 25, 2020
Edward Moravek is like a fine red wine. First time I came to MB in Union was 3 years ago to get my first MB and Edward made it so easy and comfortable. Super friendly, professional , he listens to you as a c to MB in Union was 3 years ago to get my first MB and Edward made it so easy and comfortable. Super friendly, professional , he listens to you as a customer and he delivers. This year , He exceeded my expectations again, If he got 100 last time , he is getting 110 this time. Thank you Ed. More
by GustavoT21
Employees Worked With
August 24, 2020
Lenny was outstanding to us from the moment we called into the dealership! We came all the way from Massachusetts to purchase our car. He helped us all the way through all the steps in purchasing the veh into the dealership! We came all the way from Massachusetts to purchase our car. He helped us all the way through all the steps in purchasing the vehicle. He was so professional, courteous, polite and knowledgeable. We have bought a lot of cars and Lenny was by far the best salesperson we have ever had in our lives!!!! The dealership is top notch. Very, very impressive! We would travel again from Massachusetts to purchase another vehicle with Lenny. More
by Paul&Karen
Employees Worked With
August 19, 2020
If you go to this dealership, please dont buy a car from this guy. VERY VERY IRRESPONSIBLE. He kept promise that we would get our car by the end of week, never happens. We have to keep call him to know the this guy. VERY VERY IRRESPONSIBLE. He kept promise that we would get our car by the end of week, never happens. We have to keep call him to know the status of our car. And today, he told us the car us ready and we can pick it up. However, when we arrive, we wait for three hours for nothing, and the car is still not ready. If you want to receive such a bad experience, get a car from him. You will have unforgettable memories More
by janice10292000
Employees Worked With
July 31, 2020
Me and my Husband went to look for car, when we stopped at that dealership and we were lucky to find Lenny to help us out, Lenny is very nice person that took good care of us, very professional, dedicated, at that dealership and we were lucky to find Lenny to help us out, Lenny is very nice person that took good care of us, very professional, dedicated, motivated, friendly and respectful, took his time to go over everything and negotiate with the price which is was fabulous we bought the car the same day, he has patient and that tell you he loves what he does, and always return our phone calls. We had a great experience with him I will definitely go back and refer more people. All the staffs were nice especially we were go there at the desk someone always acknowledges us. Lenny is an asset for the company for sure. More
by mariecjus
July 26, 2020
I loved working with Lenny. I would refer any of my friends to him. I love my new SUV! Thank you for your wonderful service. friends to him. I love my new SUV! Thank you for your wonderful service. More
by leticiaroczey
Employees Worked With
July 12, 2020
We went in on a reference from a friend to see Lenny. He was spectacular. He was very very friendly. He showed us the car and made the buy so simple. It was very straightforward. I would definitely go back was spectacular. He was very very friendly. He showed us the car and made the buy so simple. It was very straightforward. I would definitely go back to him again for my next car. More
by skmatharu05
July 09, 2020
Felt safe (during pandemic) that was important!The service was very efficient and coordinated with other service departments. The technician who explained all the features of the car was very through service was very efficient and coordinated with other service departments. The technician who explained all the features of the car was very through and patient with us. More
by miralucy
Employees Worked With
June 30, 2020
Outstanding Customer Service. Jamie in service is helpful, professional and provides prompt and efficient service. I feel comfortable that my cars are being serviced in the most competent dealership. helpful, professional and provides prompt and efficient service. I feel comfortable that my cars are being serviced in the most competent dealership. More
by Minwebb
Employees Worked With
Jim Wiecenski
June 23, 2020
Lenny made it so easy to purchase my car. He was amazing everything went smooth. He is a very professional and a very nice person also. Thank you so much. everything went smooth. He is a very professional and a very nice person also. Thank you so much. More
by yankee7
Employees Worked With
