Mercedes-Benz of Union

I am extremely satisfy with the service I received from Mr Lenny Inserra at the Ray Catena Mercedes Benz in Union. In 2015 I walked in and bought a C-300. I said this my dream and I was pleased with it. Mr Lenny Inserra at the Ray Catena Mercedes Benz in Union. In 2015 I walked in and bought a C-300. I said this my dream and I was pleased with it. However, Lenny kept me up-to-date on the new models. I decided to trade in my car, and got a 2021 GLA250. OMG!! Am in love!! Again Lenny walked me through and helped me make the right decision. He kept my payments confortable. I highly recommend Lenny. His priority is keeping his clients informed and satisfied More

Excellent service and awesome experience making business with Mercedes Benz of Union, I want to shout out the incomparable Lenny Insierra for all his great work!!! #highlyrecommended with Mercedes Benz of Union, I want to shout out the incomparable Lenny Insierra for all his great work!!! #highlyrecommended More

Mia is the reason why we go to ray catena. She is amazing. She is very reasonable and caring. She always has your best interest at heart. amazing. She is very reasonable and caring. She always has your best interest at heart. More

Very professional and accommodating! Lenny took his time to explain everything about the details of the car. Every time I call Lenny he always takes my calls or gets back to me right away. This is the 2nd to explain everything about the details of the car. Every time I call Lenny he always takes my calls or gets back to me right away. This is the 2nd GLA 250 I purchased from Mercedes. More

Hello Lenny,Thank you for making my first car purchase a Hello Lenny, Thank you for making my first car purchase a wonderful experience. You are a phenomenal person / sales rep for Mercedes Benz Corp. Quad Hello Lenny, Thank you for making my first car purchase a wonderful experience. You are a phenomenal person / sales rep for Mercedes Benz Corp. Quadriyyah More

Nick Bradfield was not only extremely professional but also had an exemplary knowledge of the automotive industry. It was his experience and expertise that made my purchase fast and flawless. I was thrill also had an exemplary knowledge of the automotive industry. It was his experience and expertise that made my purchase fast and flawless. I was thrilled to have such a lovely experience. 5 stars and highly recommended. Definitely one of Mercedes best. More

Thanks John Farrell Great guy in sales Everything went great love the car thanks for answering all my questions see you when I pick up my plates Wayne T great love the car thanks for answering all my questions see you when I pick up my plates Wayne T More

Terrible dealer for sales. Dealer strung me along for over 15-16 months for a G63 build. Deposit placed Jan 2019, and as of July 2020, no delivery date, no confirmed build sheet aka no allocation. No re over 15-16 months for a G63 build. Deposit placed Jan 2019, and as of July 2020, no delivery date, no confirmed build sheet aka no allocation. No response from anyone at the dealership. I would AVOID Lenny Inserra (Sales) and Victor Kaczynski (Sales Manager) I’ve had great experience with Ray Catena’s dealership before, such as my R8 from Freehold but this MB dealer offers no communication, no apologies, nothing. More

Lenny is fantastic! This is the 2nd lease term I signed with him! Thanks for amazing service and delivering my new car right to my door Lenny! with him! Thanks for amazing service and delivering my new car right to my door Lenny! More

Ray Catena Mercedes-Benz of Union provided quality seamless service while I was in the market for buying a new car. I knew exactly what I wanted, and I knew that I wanted to buy a car and not lease a seamless service while I was in the market for buying a new car. I knew exactly what I wanted, and I knew that I wanted to buy a car and not lease a car. First off, the dealership is spotless, is taking the proper precautions against COVID-19 and everyone very professional. All of the employees are dressed to the nines and you can tell they care about what they do. Most importantly, they care about the customer, not just the commission they are making. I purchased a GLC 300 4MATIC. My salesman Christopher Bradfield was professional, kind, did not pressure me and was very quick during the buying process. Before I bought the car, I noticed a very small scratch on the back bumper. Christopher immediately went to his general manager to see if this would be able to be repaired. The general manager said absolutely, the car should be perfect for you. I bought the car on Saturday and Monday I was back in Union to get the car repaired. The repair service was taking a little longer than anticipated and naturally, I wanted a good cup of coffee while waiting. Christopher offered to have a personal driver drive me to the Starbucks down the street, I mean.. what other dealership would provide this service? After I returned, Christopher explained that it may take a while to repair it, so he offered to get me a loaner car. The loaner car was brand new and safe to drive and I felt comfortable. After my car was fixed, a driver drove my car back to Pennsylvania where I am from to drop my car off and pick up the loaner car. I traveled all the way to Union from Pennsylvania to buy a car from Ray Catena. My family has bought cars here before, but I was not expecting service like this. I was truly blown away. Thank you Ray Catena Mercedes-Benz of Union and Christopher Bradfield. You have gained a life long customer! I love my new car. Thank you! Elizabeth Kopp More