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Mercedes-Benz of Union

Union, NJ

4.6
819 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 819 reviews

April 26, 2021

If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it! More

by Solivo0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Great experience! Ask for Lenny he is the best! He is amazing and makes the process really smooth. Lenny is responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us throu More

by kommikj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

I wanted to take a moment to recognize and thank Mr. Daymond Jean for his exceptional level of service with regard to our recent purchase of a 2021 GLB250 4-matic from Ray Catena Union. From the moment More

by robertmarkpecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daymond Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Lenny did a fantastic job throughout my process. He was very patient and friendly and very welcoming. I am so happy with my GLA250! Thank you! More

by BenitezA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

This is the worst place ever, they can never take your car when you need them and never have loaners? This is the only place like this!!! BMW would never do this, I wish I had went to them for a car inste More

by Ohsojosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Natale
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Lenny did a great job from the beginning and to end of the process . He was product and customer focused . Everything was done above my expectations in a timely and efficient manner . Job well done . More

by Dalss576
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Lenny is very patient, knowledgeable, and passionate about his work. Thanks for making my new car purchase an unforgettable experience. ASKKK For Lenny! You will not be disappointed. More

by Niyah P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

I highly recommend Ray Catena Union and Lenny Inserra for any MB vehicle. Lenny is a true professional that provides excellent client service and attention to detail as he worked with me on a custom build or More

by NP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Everyone was friendly , warm and welcoming . Lenny made the whole process of building a car very easy for us. We really enjoyed working with him and would highly recommend him to family and friends. More

by Mom3di
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Castello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Jamie Rogers is customer focused he explains what “needs” to be done. He helped me understand what was wrong and needed to be addressed. The reason I continue to go to Mercedes Benz of Union is Jamie Rogers. More

by Ptwadvisors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Rogers
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