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Mercedes-Benz of Union
Union, NJ
819 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 819 reviews
May 31, 2022
Lenny Inserra and his sales team at Mercedes-Benz in Union, NJ, provided a very service, including order and delivery of the car in a timely fashion. Union, NJ, provided a very service, including order and delivery of the car in a timely fashion. More
by smddso79
Employees Worked With
Lenny Inserra
May 26, 2022
My experience with Mercedes Benz of Union was amazing. Sales team was great, and service was just as strong. I ran into a small issue with my vehicle within a week of purchasing, and Zach in service saved Sales team was great, and service was just as strong. I ran into a small issue with my vehicle within a week of purchasing, and Zach in service saved the day. He explained the entire process to me, which helped me understand exactly how they function as a team. The manager Patty came out, introduced herself and was able to squeeze me in for service fhe following day, and have me a loaner car to drive while the repair was being made. My advisor Matthew communicated the whole time. Happy customer! More
by Ricky Auyeung
Employees Worked With
Zach, Patty, Matthew
May 26, 2022
We have been dealing with them for about 10 years now, and we have always been satisfied. We are like old friends now and it feels comfortable when we go there, unlike any other dealer experience, ever!! and we have always been satisfied. We are like old friends now and it feels comfortable when we go there, unlike any other dealer experience, ever!! More
by deborah.barbey
May 23, 2022
I had a great experience with Lenny and all other staff at the dealership. I felt welcomed from my first step and was educated about Mercedes and their offerings, rather than pushed in a predetermined dire at the dealership. I felt welcomed from my first step and was educated about Mercedes and their offerings, rather than pushed in a predetermined direction, so that I could make what felt like the right decision for myself. Once I decided to buy, everyone was very helpful and responsive. Honestly, could not recommend more highly! More
by Djaron6962
May 21, 2022
They were people friendly,,,,very knowledgeable about the product,,,and more important than anything else,,,,,honest. product,,,and more important than anything else,,,,,honest. More
by Rnwallace
Employees Worked With
May 14, 2022
I had the best experience at Mercedes Benz of Union. Lenny was able to guide me through my first purchase of a CLA 250 flawlessly from start to finish. If you’re thinking about purchasing a car head ove Lenny was able to guide me through my first purchase of a CLA 250 flawlessly from start to finish. If you’re thinking about purchasing a car head over to Mercedes Benz of Union and let them provide you with a top tier experience. Thanks again Lenny. You were amazing! More
by Bee
Employees Worked With
April 29, 2022
Awesome experience. Lenny Inserra was professional, knowledgeable and amiable. My experience was truly amazing. Kudos Lenny Inserra was professional, knowledgeable and amiable. My experience was truly amazing. Kudos More
by Prodigal10
Employees Worked With
April 27, 2022
Lenny made the whole process seamless. He was attentive and kept us in the loop the whole time. I couldn’t have asked for an easier path to my dream car. He was attentive and kept us in the loop the whole time. I couldn’t have asked for an easier path to my dream car. More
by Ebydoc
Employees Worked With
April 12, 2022
Positive, Positive, Positive, This was the best and craziest buying experience for me at the age of 70....I wanted a surprise for my son and Lenny stepped up and made it happen---Buying a 60 thousand d craziest buying experience for me at the age of 70....I wanted a surprise for my son and Lenny stepped up and made it happen---Buying a 60 thousand dollar car over the phone was very stressful and scary, especially buying one out of state. But, Lenny and his team made it an exceptional experience for me and the biggest surprise for my son.....He truly cares about what you need and Lenny went above and beyond to make sure I was comfortable and up on every detail of the car....and guiding me to make the right decision. It was delivered with a huge red bow on top...and a GREAT surprise for my son....A shout out-THANK YOU Lenny Inserra, you are the BEST..... More
by Gstaryar
Employees Worked With
April 01, 2022
This is a late review, but Richard worked diligently and got me a great deal for the vehicle of my choice. He was super attentive and very kind. He also got me an awesome finance package with an interest got me a great deal for the vehicle of my choice. He was super attentive and very kind. He also got me an awesome finance package with an interest rate that I was pleased with. I will be returning for a trade in! I would love to work with Richard again! More
by moniqueclyburn
Employees Worked With
