Mercedes-Benz of Union

I had a exceptional experience with Mercedes Benz of Union from start to finish. First I worked with sales representative Methew Zarcone. Looking at my profile , he helped me to select options which ar Union from start to finish. First I worked with sales representative Methew Zarcone. Looking at my profile , he helped me to select options which are useful to me. He explained many things. Then during final process I metSales Manager Victor Kaczynski. He is a great manager. Very reasonable and professional . He did not waste my time and within five minutes, I accepted the proposal and paper work was done in a few minutes. I was pleased that whole process of buying a car was very smooth and done in very relaxed manner and enjoyable. The dealership is very modern facility with respectful employees.Has a large indoor inventory and great selection of cars.. More

The only reason we go to this branch of Ray Catena is because of Dawn. If they assign anyone else to you, insist on working only with Dawn. She is on top of everything, promptly answering texts and calls because of Dawn. If they assign anyone else to you, insist on working only with Dawn. She is on top of everything, promptly answering texts and calls (which as everyone knows can be very important to alleviate car issue anxiety), arranging pick up and drop off, and overall just being so knowledgeable about processes and timelines. One time I called her and I heard her literally walk to the mechanic and give an update right then and there. Who does that? Dawn is the best and I wish every car shop had someone just as diligent and amazing as her. More

Lenny is a pro. Conscientious, knowledgeable and efficient . The dealer has the customers needs and interests in front of mind. Conscientious, knowledgeable and efficient . The dealer has the customers needs and interests in front of mind. More

All top level staff as well as the overall environment throughout the location. Obviously well run dealership with high standards. throughout the location. Obviously well run dealership with high standards. More

It was a great experience, the people were wonderful especially the front desk staff very professional. especially the front desk staff very professional. More

I have been with John Weber and Ray Catena of Union for over 10 years and I have always been treated with respect and like family. John has always listened to me and know exactly what I need when it comes over 10 years and I have always been treated with respect and like family. John has always listened to me and know exactly what I need when it comes to a vehicle. I love the atmosphere of this dealership and will continue to recommend it to everyone looking to purchase a new or used vehicle from John Weber. More

My experience at Ray Catena has consistently exceeded my expectations. The dealership is a standout for its professional environment and commitment to quality service. I always feel well supported and value expectations. The dealership is a standout for its professional environment and commitment to quality service. I always feel well supported and valued as a client. More

I walked into Mercedes-Benz of Union NJ last weekend and was greated by two receptionist who were extremely professional and hospitable. The receptionist introduced me to a salesperson by the name of Lenny was greated by two receptionist who were extremely professional and hospitable. The receptionist introduced me to a salesperson by the name of Lenny Inserra. Lenny was excellent. He made my car purchasing experience enjoyable and seamless. His customer service skills are impeccable. The entire process was fast, painless and professional starting from the receptionist, to Lenny, the manager, and the cashier. If you're in the market to purchase a new or Certified Pre-owned Mercedes, I would highly recommend Mercedes-Benz of Union NJ and request Lenni Inserra as your salesperson. You will not be disappointed. Thank you Lenny and the Ray Catena Team! Keith T More

Service is always top notch. Dawn was my service Consultant. Arranged Ubers for me to make getting my Mercedes GLS service done without any inconvenience. She was to the point Dawn was my service Consultant. Arranged Ubers for me to make getting my Mercedes GLS service done without any inconvenience. She was to the point and helped me understand things I needed to be aware of or should plan to get fixed in the near future. Loved the gift bag and the car wash and tire polish upon pickup. More

In mid September 2024 I had my SL55 serviced. It was a brilliant experience. Everyone genuinely cared from the moment I arrived, through drop off, and the few days needed to perform all the tas It was a brilliant experience. Everyone genuinely cared from the moment I arrived, through drop off, and the few days needed to perform all the tasks. I don't know all the Team in the background, but much of the follow through is orchestrated by Dawn D'Argenio. Dawn is a kind, warm, and knowledgeable communicator keeping me up to date on a regular schedule. She also made me aware of special savings that were available. I do recommend the RC Union service team, and for that matter sale team too. I am grateful. Thank you! Thank you!! More