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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
330 Reviews

330 Reviews of Mercedes-Benz of Silver Spring - Service Center

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August 18, 2022

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel and Mo in the entry garage
Aug 20, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 29, 2022

Mercedes Benz of Silver Spring appears to be pretty good they just have a serious backlog in terms of getting you an appointment for service other and that the service was OK More

by Crseymour64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for the high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2022

She was responsible with respect women being to help us kindly solved our problems on time. More

by Nikky4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
Jul 07, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2022

I have been taking my car for service here for 14 years and have always been very satisfied with the timeliness and quality of the service received. My ML350 has been kept in great shape🥰 More

by myrarenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Silver Spring responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2022

Absolutely superb and professional business. Care of customers needs is beyond approach. One of the rare dealerships that values their customers. More

by tatinja24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

Elio and team also do an outstanding job. They pay close attention to detail and keep you well informed. More

by atwatson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez, Kristina Williams
Jun 07, 2022 -

Ted responded

I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff

May 20, 2022

It was great Robert Mar was professional and very helpful he made sure I was happy and satisfied More

by Kerry.djohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Kerry, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thank you, and have a fantastic day!

May 19, 2022

Mercedes-Benz of Silver Spring has been taking great care of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate More

by Chellewildman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 17, 2022

Efficient, polite, kept my RV plugged in at night . Solved the problem. Ready when requested. More

by Tdherman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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