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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
330 Reviews

330 Reviews of Mercedes-Benz of Silver Spring - Service Center

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November 14, 2024

Very pleasant with service and dealer to help us get new car. Nice greater and warm atmosphere in here. That’s all I want say More

by jenna.hoang123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2024

I have been going here for years and they are professional, very knowledgeable and friendly people. More

by Mia Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Mia, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 27, 2024

Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ayala, Steve Wyatt, Jonas Hernandez
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

Elio always is responsive and makes sure to get the job done correctly and efficiently More

by Ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2024

Ernesto provided excellent service for my 2013 C300. He kept me informed with routine status updates and gave me a discount for my military service. He reviewed the bill with me and addressed all my con More

by Nate.butler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Uribe
Sep 15, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 03, 2024

Excellent Service. Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyon More

by rboakye_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thanks for the recommendation, and have an amazing day!

August 28, 2024

I am very pleased with the Customer service I receive at Mercedes Benz Of Silver Spring. My service representative, Mr Marr is very professional and very helpful More

by MarjorieandCalvin2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2024

I enjoy taking my car here for service. My service representative is very patient and helpful. More

by kimnterry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 19, 2024

Ask for Steve and Lovence! I will always go to Silver Springs outstanding service! Excellent More

by Nicole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin is outstanding , Steve Wyatt
Jun 20, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Mercedes-Benz of Silver Spring as your first choice for service!

May 31, 2024

The workers are polite, friendly and always out welcoming, and willing to help. They have a strong team working together. More

by Lady D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wyatt
Jun 01, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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