Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
335 Reviews

335 Reviews of Mercedes-Benz of Silver Spring - Service Center

Sort by
December 24, 2024

Today I received Excellent service as always. My service advisor was excellent. I will return for additional services. More

by dk298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2024

Entire staff professional pleasant and let you know that you are in capable hands. Outstanding service. More

by Tika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Tika, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 17, 2024

Very please with the service I receive everytime I go there. Elio is the very best!! More

by rachelrar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2024

Outstanding service and customer service They serve with excellence. Open for questions. Great attitude when it’s comes to taking with it’s customers More

by fingerprint1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2024

Excellent customer service and attentive to taking care of my rear subframe issue with extended warranty. More

by twalker17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
retiree
Report | Print
Dec 08, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

Dec 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

November 14, 2024

Very pleasant with service and dealer to help us get new car. Nice greater and warm atmosphere in here. That’s all I want say More

by jenna.hoang123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2024

I have been going here for years and they are professional, very knowledgeable and friendly people. More

by Mia Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Mia, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 27, 2024

Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ayala, Steve Wyatt, Jonas Hernandez
Report | Print
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

Elio always is responsive and makes sure to get the job done correctly and efficiently More

by Ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2024

Ernesto provided excellent service for my 2013 C300. He kept me informed with routine status updates and gave me a discount for my military service. He reviewed the bill with me and addressed all my con More

by Nate.butler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Uribe
Report | Print
Sep 15, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1
2
...
34