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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,004 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,004 reviews

December 31, 2024

Bill is extremely helpful and knowledgeable. We told him what we were looking for and he showed us all the options available and explained the differences between each. I tend to ask a lot of q More

by KATRYNATHOMPSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 29, 2024

Chevist is fantastic! He was professional, patient, and genuinely helpful throughout the car-buying process. He answered all our questions, offered honest advice, and made More

by Rebecca B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Rebecca, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2024

Julian was extremely helpful and cooperative across the entire car buying process. Extremely friendly and responsive service — we’ll definitely be coming to Julian with any future car buying questions and More

by jhaigler78
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 26, 2024

Julian was so professional and courteous throughout my entire experience! I love my new car and will definitely be referring customers his way! More

by Lina Hester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Mercedes-Benz of Silver Spring responded

Lina, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

December 24, 2024

Today I received Excellent service as always. My service advisor was excellent. I will return for additional services. More

by dk298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 24, 2024

Chevist was readily available to listen and professional with the transaction. From searching for the car of choice making sure I got what I wanted in a car. More

by Segster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

Dec 25, 2024 -

Segster responded

No extra help needed at this time. Thanks

December 24, 2024

I had the pleasure of working with an incredible car consultant named Cliff Frazier who truly went above and beyond to ensure my boyfriend Bisi's car-buying experience was smooth and enjoyable. From th More

by Alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Alexis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 23, 2024

It was a lucky day when I stopped by at the Mercedes-Benz of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships close More

by mbmstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 21, 2024

I got a Mercedes Benz GL300 today and the process from start to finish was pretty cool. I got a good holiday discount and the salesperson Julian Chin made the buying smooth getting all the paperwork done More

by satish.krishnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Satish, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

Chevist Mitchell was a great salesman. He knew the cars, wasn’t pushy, and was a pleasure to work with. We’d buy another car from him anytime! Brett & Chrissy Weiss More

by Brett & Chrissy
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. Safe travels!

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