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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,983 reviews

January 06, 2024

Chevist Mitchell provided excellent customer service to my husband and I during our recent purchase! Chevist was extremely attentive, patient and communicated with us every step of the way. More

by Gretchenwilliams25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2024

Dealership and staff are outstanding! Great customer service/professionalism. You will appreciate all services provided. More

by Anita Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Anita, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2024

James McDonald is the best! He will really go to bat for you to get the best deal. His product knowledge is top notch! More

by Pat and Ann
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

January 01, 2024

I was extremely pleased with my purchase and price. The staff was extremely knowledgeable and nice. Highly recommend ! More

by barbie82903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 31, 2023

At all times chevist was very professional readily available answering all questions despite the fact that he was very sick. Even contacted me from home to ensure all was going the correct way More

by Toleha2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2023

AJ was great. He made our car buying process quick and easy. I will definitely share his contact to others. We are very satisfied with the service. More

by Dilesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Faruqui
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Jan 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Jan 02, 2024 -

Dilesh responded

from buying car from aj is very easy and fast i buy 3 mercedes car from sales person aj i will tell my friend to buy from aj thanks aj

December 29, 2023

As always, efficient, courteous, no hard sale. Edward has been attentive to my car needs for several years. Today was no exception. may responded thoroughly and patiently to my financing questio More

by NBR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2023

Tom my Service Manager was excellent I'm from n. c and Tom called me daily. I Love the man. Will be back to see him. Earl Williams More

by earlwilliams2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2023

Excellent service, Very respectful . They are very knowledgeable about their products and put in the effort to meet or exceed your expectations. More

by SCL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2023

He was very responsive, understood my needs and had awesome follow-up to my request. More

by dorenedorene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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