Mercedes-Benz of Silver Spring

Edward Moore is a top quality guy. He’s not a pusher and is very patient which is very much appreciated in the sales word. Ed’s honest and professional and above all a man of his word. He’s not a pusher and is very patient which is very much appreciated in the sales word. Ed’s honest and professional and above all a man of his word. We travel over 2 hours to this dealership due the service we receive and how transparent they are in transaction. This is the second time we’ve purchased a vehicle from him and assure you it will not be the last. Thank you for making the car buying process seamless and easy in a purchase a lot of people dread. Definitely recommend this dealership and Ed Moore if you’re in the market for a new vehicle! More

I had an absolutely wonderful experience working with James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above a James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above and beyond to make sure his customers feel comfortable and confident in their decisions. What stood out the most was his patience and honesty—he took the time to explain every detail without any pressure, making the entire process smooth and enjoyable. His expertise about the vehicles is outstanding, and he made sure we found the perfect car that matched exactly what we were looking for. He also got us top dollar for our EQB300, which we truly appreciated—it made the whole deal even better! A special thank you to his manager, Jay Son, who went above and beyond to make the deal happen. His support, flexibility, and commitment to customer satisfaction made a huge difference and showed how much the team genuinely cares. Together, they made what can sometimes be a stressful experience feel effortless and exciting. If you’re looking for a team that delivers exceptional service and truly values their customers, I highly recommend James and Jay Son! More

Julian was amazing. Definitely the red carpet service! Catering not only to my wants/needs but also accommodating my child’s bored-ness! I got exactly what I wanted and Definitely the red carpet service! Catering not only to my wants/needs but also accommodating my child’s bored-ness! I got exactly what I wanted and an amazing deal! Whole experience was great! More

The worst. Marcelo tried to sell me a car that the dealership did not have. Not only did he provide me with lies about pricing, he almost had me running to see Marcelo tried to sell me a car that the dealership did not have. Not only did he provide me with lies about pricing, he almost had me running to see a vehicle that did not exist. When I said I was ready to purchase, he came up with multiple excuses about why he could not sell me the vehicle. I would never recommend this dealership or salesperson to anyone. More

Everyone’s very professional, attentive and informative. I would definitely recommend this location. it was very clean. I would definitely recommend this location. it was very clean. More

Everyone’s very professional and very informative. I enjoyed my visit there and will definitely recommend them. I enjoyed my visit there and will definitely recommend them. More

The words I have to express my gratitude to Julian Chin, and May Shyne are far beyond what I can type. However I’m going to try to lay it out simple— these two are the All-star team when it comes to putting and May Shyne are far beyond what I can type. However I’m going to try to lay it out simple— these two are the All-star team when it comes to putting you in your dream car! They’ve been nothing less than exceptional and their professionalism and commitment shows through their work ethic. When I met Julian it was to get my mom a brand new Benz, done! No problems! Fast, easy, and promising. A couple of days later I returned to get mine, and Julian and May made it happen! Julian is so pleasant and May is literally wonder-woman when it comes to her job and skill set! I’m eternally grateful for this Mercedes Benz Family here in Silver Spring! I wouldn’t suggest any other dealer, but them! They’ve gained a member for life! Upgrade your life and come check them out (you only live once)! More

Julian Chin is a fantastic salesman - he made the process very efficient - listened to my requests and exceeded all of my expectations. If you are in the market for a Benz go see Julian he will take great ca very efficient - listened to my requests and exceeded all of my expectations. If you are in the market for a Benz go see Julian he will take great care of you. More

Shopping at Mercedes Benz of Silver spring was one of the best decisions made for the new year! Working with Mr. Julian Chin was nothing short of amazing he really made the experience easy and well worth it. best decisions made for the new year! Working with Mr. Julian Chin was nothing short of amazing he really made the experience easy and well worth it. I’ve shopped around with many dealers and have ran across none like Julian! He got us in what we wanted and made sure we were overly satisfied. Julian, May Shyne, and the Benz family at Silver Spring really took care of us! One of the best salesmen in the game before you consider another dealer, stop by Benz and ask for Julian Chin! You won’t regret it More

My salesperson Julian Chin was so awesome he was very open and honest with everything which made me feel very comfortable. I will definitely reefer anyone that I know that plans to purchase a Mercedes-Be open and honest with everything which made me feel very comfortable. I will definitely reefer anyone that I know that plans to purchase a Mercedes-Benz to go to Mercedes-Benz of Silver Spring to see Julian Chin. More