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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,059 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,059 reviews

December 26, 2016

Car purchase Bought my car almost 2 years ago and still pleased with my salesman James McDonald. I told him I'll be back in a couple years for another. When the c More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McDonald, Bill Costlow, Donald McNeely
Dec 29, 2016 -

Mercedes-Benz of Silver Spring responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 30, 2016

Excellent sales/ Customer Service / James McDonald I recently purchased a 2017 CLA 250 I could not be more happier with my purchase. I was referred to James McDonald by my sister, he made my purchase s More

by Denise watson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McDonald
Oct 31, 2016 -

Mercedes-Benz of Silver Spring responded

Hi Denise Watson - Mercedes - Benz of Silver Spring would like to congratulate you on your new 2017 CLA 250! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Mercedes as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

October 19, 2016

First Maintenance Visit for 2016 C63 High marks for this dealer! I've owned a lot of cars and always use dealers to service my vehicles. This was a stand-out experience that surpassed a More

by Jack8580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Rew
Oct 19, 2016 -

Mercedes-Benz of Silver Spring responded

Good afternoon, Jack. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Jack and have a great day!

September 25, 2016

Tony Zelaya was a class act. A smooth process all around. I've always admired the Mercedes E63 AMG. It is arguably the highest performing sedan available on the market and now its mine. I was going to wai More

by mercedesdoctorNJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Zelaya
Sep 26, 2016 -

Mercedes-Benz of Silver Spring responded

Good afternoon! Mercedes-Benz of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Tony Zelaya was able to assist you with your new Mercedes-Benz purchase. If you should have any further questions or want a little more insight, please don’t hesitate to contact us! We would love to work with you again soon. Happy driving!

September 25, 2016

Unprofessional customer service Had to go for an emergency tire, however I arrived 20 minutes before they closed and was advised by Mike that they could not put a new tire on my Merc More

by KHaythe
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Adam
September 13, 2016

My first Mercedes-Benz - Thanks Tony Zelaya My new 2017 Mercedes-Benz, GLE 350 4Matic SUV – Silver Springs, MD Last year I retired from the military after 25 years of service and finally sett More

by japod10714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Zelaya, Pedro Delgado
Sep 23, 2016 -

Mercedes-Benz of Silver Spring responded

Mercedes-Benz of Silver Spring is delighted to hear that your car buying experience was a memorable one. We will be sure to share your encouraging news with Tony Zelaya and our team! We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Mercedes-Benz GLE350 4MATIC. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

June 30, 2016

Tony Zelaya! 1st Class All The Way!! Tony Zelaya is first class all the way! He is very sincere in his dealings with you. I have been patronizing this dealership since when it was known a More

by JesusisLord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Zelaya
Jul 05, 2016 -

Mercedes-Benz of Silver Spring responded

Thank you for your complimentary feedback of Mercedes-Benz of Silver Spring. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

June 28, 2016

Excellent/Top Notch Sevice from Mr. Lester Stanford Mr. Lester Stanford provided me excellent service. He was extremely professional, courteous & answered all questions. He made it possible for me to ge More

by gfE350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Stanford, Lester Stanford
Jul 05, 2016 -

Mercedes-Benz of Silver Spring responded

Mercedes-Benz of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Lester and the team! Thank you again for your review.

June 24, 2016

Ask for Tony Zelaya My wife and I bought a new 2016 GLE 350 from Silver Springs dealership ... one week in, we love the car. I am sure we will continue to enjoy the ride More

by NG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Zelaya
Jul 05, 2016 -

Mercedes-Benz of Silver Spring responded

Mercedes-Benz of Silver Spring would like to congratulate you on your new 2016 GLE 350! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Mercedes-Benz as you settle in, please don’t hesitate to contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

May 10, 2016

Tony got me a Tiger of a good deal on my new Mercedes Tony Zelaya answered every question that I had and worked hard to reach an agreement that was fair to everyone. He earned my trust early on in the pro More

by AMG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Zelaya, Pedro Delgado
May 11, 2016 -

Mercedes-Benz of Silver Spring responded

Hello, Mercedes-Benz of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Tony Zelaya and the team! Thank you again for your review.

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