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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,028 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,028 reviews

January 23, 2018

Good experience for my cool car Mohammad was of great help, I would recommend him. Had a great experience buying my car. Got to know about this car from internet, and the rest of the More

by R@hul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Talayi
Jan 25, 2018 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new car! We're so glad that Mohammad gave you a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2018

Recently Purchased a Mercedes Benz Certified Owned I received an excellent customer service throughout the buying process. I even received guidance on the best financial portfolio. The sales consultant More

by Arsene Kimon Kimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Stephens
Jan 25, 2018 -

Mercedes-Benz of Silver Spring responded

Arsene, we're happy our team has delivered excellent customer service for you throughout the purchasing process. We hope to see you back here in the future!

January 21, 2018

Outstanding Customer Service This employee has always exemplifies outstanding serv ice. He is very knowledgeable of the cars and explains in great detail the different functions More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Mercedes-Benz of Silver Spring responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2018

Car Dealership This experience was amazing. The employees treated me like family and helped me in every way they could. I would definitely recommend this car dealers More

by Timothy E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyman Chow
Jan 25, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for the great rating and recommendation, Timothy! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2018

Car purchase Great customer service, not a pushy seller, very patient. Explains options in details. Also great at getting you what you ask for. I would recommend More

by MB Purchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you so much for the positive review and recommendation! If you're ever in need of more help, please let us know!

January 19, 2018

Mercedes Khalil was a pleasure to work with. He was kind and very easy to communicate with. We would definitely like to work with him again in the future. More

by shaneef123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri
Jan 22, 2018 -

Mercedes-Benz of Silver Spring responded

It's great to hear that you enjoyed working with Khalil! Please don't hesitate to reach out if there's anything additional he can assist you with.

January 19, 2018

A Top Notch Dealership We just purchased our second Mercedes Benz from this dealership. Our sales consultant Celestine Lovence was very attentive to our needs for our new pu More

by Coach Lloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you so much for sharing your response to Celestine's top notch customer service! Congratulations on your new Mercedes Benz! We look forward to your next visit! Take care!

January 19, 2018

Quality Customer Service This is our 4 Benz. We have purchased the last 3 from Mercedes Benz in Silver Spring. Why? Because of the quality customer service we receive each tim More

by millionaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Mercedes-Benz of Silver Spring responded

We are so glad Celestine consistently provides you with top quality customer service! Congratulations on your new 2018 C300! Safe travels!

January 18, 2018

Excellent customer service I am so impressed with Khalil Nutri I have referred a few of my closest friends to him - Awesome person I have had range rovers bmws this is my first More

by Cassi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Nuri, Christian Gonzalez
Jan 22, 2018 -

Mercedes-Benz of Silver Spring responded

Cassi, we're so glad Khalil delivered such excellent service! Congratulations on your first Mercedes! We look forward to your next visit! Take care!

January 18, 2018

Great experience and was never pressured to purchase I highly recommend this dealership to any of my friends because it was a very easy experience and I was never pressured to purchase anything. The More

by JULIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Elad
Jan 22, 2018 -

Mercedes-Benz of Silver Spring responded

Julian, we are so glad that you had a great experience working with Julius! Thanks again for the recommendation, and have an amazing day!

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